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12 Dec 2020  |  Asia Pacific

Asia Pacific Industrial IoT Opportunities

Opportunity for service providers to move beyond connectivity and develop ecosystems for industry-specific solutions

The Asia Pacific region is considered as a global hub for manufacturing and industry. In addition, governments across the region are undertaking bold digital transformation programmes to achieve advanced industrial capabilities - particularly with regards to the Industrial Internet of Things (IIoT). However, despite the hype, there remains consider...

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27 Nov 2020  |  Asia Pacific

Innovative Business Opportunities Evolving the Asia-Pacific Video Analytics Market, 2020

Future Growth Potential from Emerging Growth Opportunities in Artificial Intelligence and Cloud

The video analytics market has been growing at double-digit rates in Asia-Pacific (APAC) in the past few years. This is due to expanding video analytics application areas and widespread adoption in IoT devices for its capabilities. Video analytics solutions analyze data generated, e.g., from IoT surveillance devices in industries, city surveillance...

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25 Nov 2020  |  Asia Pacific

Asia-Pacific Distributed Denial-of-Service Protection Solutions Market, Forecast to 2024

Rising Number of DDoS Attacks Spur Growth for Protective Solutions

The Asia-Pacific distributed denial-of-service (DDoS) solutions market grew with double-digit growth for both on-premise and cloud-based segments. The market will primarily be driven by the relentless growth of DDoS attacks throughout the region. In addition to acts committed for financial gain, simmering geopolitical tensions have prompted state-s...

USD 3,950.00
24 Nov 2020  |  Asia Pacific

Customer Experience Outsourcing Services Market in Southeast Asia Boosted by the Experience Economy

The Need for Digital Technologies and Rightshoring Capabilities is Transforming the Industry

The experience economy is forcing organizations around the world to rethink how they do business. They can no longer simply focus on selling goods or providing services at a single point in time. Todays digitally savvy consumers demand constant connection and memorable experiences through easy access to information, ongoing interactions with brands...

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23 Nov 2020  |  Asia Pacific

Digital Transformation and Cloud Migration Fueling New Zealand Contact Center Applications Market, Forecast to 2026

Growth Opportunities Driven by Demand for Proactive Customer Experience and Enhanced Application Functionality

New Zealand's contact center applications market generated revenue growth of 4.5%, with market revenue of $14.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

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23 Nov 2020  |  Asia Pacific

Automation and Analytics Powering Chinese Contact Center Applications Market, Forecast to 2026

Growth Potential Enhanced by Increasing Investments in RPA, Speech Analytics, and Voice Biometrics

The Chinese contact center applications market generated revenue growth of 2.3%, with market revenue of $112.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...

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23 Nov 2020  |  Asia Pacific

Demand for Improved Customer Experience Driving Vietnamese Contact Center Applications Market, Forecast to 2026

Growth Potential Enhanced by Increased Adoption of Omnichannel Applications

Vietnamese contact center applications market generated revenue growth of 6.3%, with market revenue of $4.6 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 8....

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23 Nov 2020  |  Asia Pacific

Cloud Migration and System Upgrades Powering Singaporean Contact Center Applications Market, Forecast to 2026

Adoption of Digital Channels, Analytics, and Speech Technologies to Create Growth Opportunities

Singaporean contact center applications market generated revenue growth of 7.8%, with market revenue of $23.5 million in 2019 driven by new customer wins, technology up-gradation, and cloud migration. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 2.6% during the forecast period 2019-2026. Brands are considering excep...

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23 Nov 2020  |  Asia Pacific

Demand for Superior Customer Experience Accelerating Indonesian Contact Center Applications Market, Forecast to 2026

Growing Focus on Efficiency and Cost Optimisation Attracts Investments

The Indonesian contact center applications market generated revenue growth of 3.3%, with market revenue of $15.4 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) ...

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23 Nov 2020  |  Asia Pacific

Technology Upgradation and Cloud Migration Driving Indian Contact Center Applications Market, Forecast to 2026

Growing Adoption of Knowledge Management Tools and RPA to Enhance Operational Efficiency

The Indian contact center applications market generated revenue growth of 8.2%, with market revenue of $78.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 5...

USD 2,450.00

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