The Asia Pacific Contact Center Applications Market H1 2010, study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, Outbound, Call Monitoring, WFM, Speech and Multimedia applications, providing market sizing and market share by application, by country. Trends ar...

This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by regio...

This research service provides mobile market metrics for 18 Asia Pacific markets covering such areas as subscriber uptake, multi-SIM usage, mobile data uptake, mobile ARPUs, market revenues and technology adoption.

This research service provides mobile markets statistics and subsequent forecasts from 2004 to 2014. Line-items covered include mobile market subscribers, ARPU, churn rates, market share, ARPUs, MOUs, mobile data uptake and mobile technology uptake.

The UC market has created excitement in the enterprise communications industry since its popularity in mid 2006. In that time, the applications have evolved and most enterprises have deployed the IP infrastructure necessary to support real time UC. Now that the infrastructure is in place, businesses can evaluate the best ways to implement UC to in...

This research service analyzes the Asia Pacific Unified Communications Services Market for 2007. Various services such as Consulting, Implementation, Maintenance, Hosted and Managed Services were being discussed across both horizontal and vertical.

The Asia Pacific region is diverse.Each market has a unique trend that is driving the phenomena of outsourcing. The outsourcing industry in these markets are at different stages of its growth. The low labour cost, increasing competition, globalization, increased IP adoption and improved network infrastructure, cultural and language proximity to the...

This study aims at providing an understanding of the market revenues and forecast of Business Intelligence software market in Asia Pacific. The study further covers market trends, insights and market share analysis for 12 country markets in Asia Pacific.

The study discusses the revenue estimates, forecasts and market trends for Enterprise Portals in the Asia Pacific market. The study also discusses the competitive market shares and analyses the strengths of competitors.