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03 Nov 2021  |  Europe

Europe Customer Experience (CX) Outsourcing Market, Forecast to 2025

AI and Digital Technologies Drive Transformation Growth

This study provides an overview of the European customer experience outsourcing services market. End-user organizations today are desperately looking to automate services and shift into digital their CX strategies - thus taking out cost, streamlining operations, and increasing revenue. The CX services providers need to understand exactly what end-u...

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24 Sep 2020  |  Europe

Frost Radar™: European Digital Risk Protection (DRP) Market, 2020

Benchmarking Future Growth Potential

Digitization and digitalization initiatives open up opportunities for customer intimacy and efficiency gains. The digital transformation of businesses and processes, along with customer expectation of a superior digital experience, will accelerate the adoption of digital tools. At the same time, enterprises must secure their digital assets – both...

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22 Sep 2020  |  Europe

European Digital Risk Protection (DRP) Market, Forecast to 2024

The Digital Transformation of Businesses and the Evolving Threat Landscape Drive Market Growth

Digitization and digitalization initiatives open up opportunities for customer intimacy and efficiency gains. The digital transformation of businesses and processes, along with customer expectation of a superior digital experience, will accelerate the adoption of digital tools. At the same time, enterprises must secure their digital assets – both...

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10 Sep 2020  |  Europe

Rising EHR Adoption and ICD-10 Implementation Transforming the Computer Assisted Coding Market in Select European Countries, 2020

The Focus on Improving Documentation Efficiency and Achieving Maximum Reimbursement Drives Growth Opportunities

Clinical documentation using the electronic medical record (EMR) is the base for performing coding. Coding is predominantly done through manual work performed by a combination of coding/data management teams enabled by EMR, with few hospitals investing in specialized computer assisted coding (CAC) solutions. Majority of the hospitals are aware of t...

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07 Sep 2020  |  Europe

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

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04 Sep 2020  |  Europe

Product Innovation and Customization Driving the Mature Western European Above-the-neck PPE Market, 2020–2024

Multi-functional Products, Especially those Catering to the Manufacturing and Construction End-user Verticals, will Drive Growth Opportunities

Product innovation, customization and adoption of multi-functional products are driving the mature Western European above-the-neck. With nearly 95% of PPEs being sold through distributors, customer service is a key contributor to the growth of the above-the-neck PPE market in the region. • Amongst countries, Germany, the United Kingdom & Irela...

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01 Sep 2020  |  Europe

Manufacturing Process Optimization Initiatives Powering the Global Dimensional Metrology Equipment Market, 2020–2024

Customer Experience driven by automated and non-contact metrology solutions creates new Growth Opportunities

This Frost & Sullivan research service analyzes the global dimensional metrology equipment market in detail for the period covering 2018 to 2024, with 2019 as the base year. This research deliverable provides an in-depth look at the market dynamics influencing and challenging market growth and analyzes the market segments in detail by equipment typ...

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14 Aug 2020  |  Europe

Post-pandemic Growth Opportunity in the European and the Indian PCMO Service Fill Markets

eCommerce and the Uptake of eFluids will Drive Market Growth

This study discusses post-pandemic growth opportunity in the European and the Indian passenger car motor oil (PCMO) fill markets. Demand indicators for lubricants-pre COVID and during COVID-are analyzed, and economic indicators for both Europe and India are provided. Brent crude oil pricing analysis helps us understand the impact of the price decl...

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13 Aug 2020  |  Europe

Frost Radar™: European Mass Spectrometer Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

European mass spectrometer vendors are transforming their offerings from basic laboratory equipment into effective diagnostic equipment. The European Union’s expanded In Vitro Diagnostic Regulation (IVDR) for medical devices, set to take effect in May 2022, will have a dramatic effect on the industry. Manufacturers’ next-generation mass spect...

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07 Aug 2020  |  Europe

Frost Radar™: European Hosted IP Telephony and UCaaS Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines™

European businesses are rapidly adopting hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) solutions to become more agile and more easily adapt to ever-evolving market conditions. The COVID-19 pandemic further reinforced the need for flexibility in technology consumption in terms of capacity adjustments and del...

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Showing 1-10 of 2007