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The race to fulfil the promise of a smart future — be it the benefits of smart mobility, smart energy, or smart cities — has kick-started rich veins of possible inventions. Start-ups jostle with established technologists for technology leadership and mindshare to enrich the necessary architecture for such smart systems, or the Internet of Thing...

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Frost & Sullivan was invited to attend Fortinet’s 3rd EMEA 361° Security Forum in September and we took the opportunity to ask Mr. Michael Xie, Co-founder, President, and Chief Technology Officer (CTO), a few questions.

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The Brexit vote’s impact on investment into UK technology start-ups is an important litmus test for broader implications for the UK economy. The UK’s technology sector is a huge driver of growth, performing markedly above the broader economy and with rapid job creation.

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In June, the European Data Forum (EDF) 2016 brought together about 1,000 participants from almost 50 countries in Eindhoven, Netherlands to share and discuss ideas about the importance, proliferation, and uses of data in the global economy and society. Three parallel tracks saw senior and executive leaders deliver more than 40 presentations to a Bi...

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The burgeoning Internet of Things (IoT) has entered an intense period of power negotiations that will determine the winners and losers in this multi-trillion-dollar market. Commercial activity is building around a few pan-industry, mega-platforms (Exhibit 1), and hundreds of specialist and vertical-specific platforms clustered around them.

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For years, analysts and contact centre professionals have been talking about the obvious advantages of using video to deliver a more modern and refined customer experience. It has taken a long time for this idea to come to fruition, and video has mainly been used as a source of information for agents or as content assets to be shared with customers...

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Tactical thinking has traditionally been low in the pecking order of management concepts, as academics and consultants tend to preach the importance of strategic long-term thinking, hierarchical organising, and systematic execution. Vision and mission would inform strategy, and strategy determined tactics.

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