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25 Jan 2017  |  Global
Differentiating through Multichannel Capabilities and Value-add Technology Services
Highly regarded as a preferred offshore destination for the contact center outsourcing market, the Asia-Pacific region continues to flourish despite a volatile global outlook and currency fluctuations. Excellent service delivery, strong infrastructure, multilingual proficiency, and competitive pricing are some factors that ensure that Asia-Pacific ...
21 Mar 2013  |  Global
Market Prediction for the Six Gulf States
This study provides an overview of the managed services market in the Gulf Coorporation Council (GCC) countries. It focuses on the various market segments such as infrastructure management, data centre hosting, network security, and DR & BCs. It looks at the main challenges, drivers and restraints faced in individual markets and the GCC market as a...
08 Feb 2013  |  Global
Smart Card Unit Shipment Growth will Slow Down to Single-digit Rates by 2014
Smart card vendors continue to move from provisioning of physical cards to the delivery of smart card-related software and services. The commoditization of physical smart cards and the progressive digitalization of services have forced smart card vendors to re-think their strategies and focus on the services side of their business. Frost & Sullivan...