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17 Mar 2020  |  Global
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
USD 1,700.00 save 15 %
22 Dec 2015  |  Global
Personalisation and Frictionless Control Will Drive Long Term Opportunities
As the proliferation of wearable devices increases, newer market applications emerge. The smart home market is an attractive opportunity for employing wearable devices. A nascent market, it is important for smart home and wearable vendors to understand the market potential and prepare for the evolution of the smart home ecosystem. In this report, F...
USD 1,875.00 save 25 %
12 Nov 2015  |  Global
The Evolving Threat Environment During the Internet of Things Era
The Frost & Sullivan analysis of the global public vulnerability research market in 2014 is part of a series of studies compiled from various public sources to analyze the public vulnerability landscape from 2013 to 2014. Vulnerability data is collected, queried, and segmented, resulting in a wealth of information that is intended to provide qualit...
30 Sep 2015  |  Global
Emerging Opportunities for ICT Providers in the Connected Car Sector
The evolution of connected car services has thrown the door open for several ICT opportunities. This research service highlights the ICT opportunities resulting from connected car deployments and analyses the drivers and restraints of the connected car market. It investigates the key ICT components that enable connected car services in line with po...
27 Aug 2015  |  Global
Emerging Opportunities for ICT Providers in the Healthcare Industry
Increasing technology adoption is transforming traditional healthcare delivery mechanisms, enabling improved patient outcomes. A lot of the effort towards automating the healthcare system is currently focused on mobile health and connected hospitals. With significant growth of the global aged population, technology providers have an opportunity to ...
04 May 2015  |  Global
Data Can Drive Performance 'Behind-the-scenes'
Big Data analytics (BDA) is a powerful driver for change in business and operational models to enable better informed, smarter, and faster decisions. Facilities management is not traditionally known as a high-tech industry, but leaders of integrated facilities management are at the forefront of exploring trends, technologies, and wider opportunitie...
27 Mar 2015  |  Global
An End-user Perspective
The research objective is to measure the current use and future decision making behavior toward information technology (IT) within the government sector in North America, Latin America, and Europe. Government agencies continue to want to drive productivity; however, compared to a year ago, they are less concerned with reducing costs, accelerating d...
USD 1,875.00 save 25 %
13 Mar 2015  |  Global
Emerging Opportunities for ICT Providers in the Manufacturing Industry
The emergence of Industry 4.0 is changing the dynamics of the manufacturing industry. Automation, intelligent connectivity, and data analytics on the plant-floor is leading to the development of Internet of Things (IoT) in the manufacturing industry. Increased collaboration between IT providers and industrial automation providers is pivotal to the ...
16 Dec 2014  |  Global
Emerging Opportunities for ICT Providers in the Automotive Industry
The connected car market is accelerating globally, driven by several trends such as telematics, navigation, and smartphone integration. This growing market has strong technological implications for various stakeholders in the information and communication technologies (ICT) industry. This research service provides an insight into the global connect...
11 Mar 2014  |  Global
A Necessary Value-Add?
Banks and financial institutions are progressing from a contact-based to a contactless mobile-centred secured authorisation of payments for their customers, while the TSM projects are making a mark in providing the trust infrastructure with a third party operator handling everything from customer credentials lifecycle management to card provisionin...