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19 Dec 2013  |  Global

Global RollupContact Center Systems Markets

Analytics Leads the Way for Growth in a Mature Market

This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...

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16 Dec 2013  |  Global

Payment Privacy Protection - Global Security Implications

Securing Identification During the Payment Process

Payment fraud continued to increase across Europe in 2012. France and the United Kingdom were the most notable market regions targeted. The increase of smartphones and tablets has changed the way people use professional and personal communication devices. During the payment process, risks are high, especially during a card not present (CNP) payment...

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10 Dec 2013  |  Global

Hosted Unified Communications (UC) Market in IndiaFiscal Year 2013

Telecom Policy Change is Expected to Bring Adoption Gains

Unified communications (UC) technologies adoption in India is set to change with adjustments in India's telecom policy. The segments of the market researched and covered in this market insight are hosted services for audio, video, Web conferencing, call center, email, and voice. The market verticals covered include government; Internet technology (...

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08 Nov 2013  |  Global

Analysis of the SIEM and Log Management Market

Continuous Security Intelligence

Security information event management (SIEM) and log management products are gaining a strong following as enterprise organizations look for techniques to defend against advanced threats and persistent hackers. As cyber attacks become more sophisticated, organizations are implementing security products, such as SIEM, to protect their virtual and ph...

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31 Oct 2013  |  Global

Analysis of the Global Mobile Endpoint Protection Market

Mass Smartphone Adoption Increases Risk and Drives Demand for Innovative Security Products

The mobile security challenge is complex and multi-faceted. Mobile devices can be infected by malicious software called malware, enabling hackers to gain access or control. Mobile applications (simply called apps) on the device can perform unwanted, high-risk actions. Sensitive data stored on the device can also be lost or stolen. This study focu...

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18 Oct 2013  |  Global

Exploring ICT Innovation in the Global Oil and Gas Industry

Using ICT Innovation to Meet Business Challenges and Gain Competitive Advantage

Oil and gas companies must take advantage of ICT innovations to meet their business challenges and gain competitive advantage. This study analyses the role of ICT innovation in the global oil and gas industry. The study will specifically look at 4 key ICT trend: M2M communications, big data, anywhere anytime collaboration, and network and infrastru...

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29 Aug 2013  |  Global

Global Cloud Vendor Profiles

Major Vendors in the Cloud Computing Landscape Are Embracing SaaS and PaaS

Cloud computing services are expanding as opportunities in the cloud computing market continue to emerge despite an increasingly competitive marketplace. This market insight provides a snapshot of 8 participants in the cloud computing market. These vendors reflect a mix of participants that are targeting cloud opportunities from their core areas. F...

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15 Aug 2013  |  Global

Exploring ICT Innovation in the Oil & Gas Sector

Using ICT Innovation to Meet Business Challenges and Gain Competitive Advantage

This study analyses the role of information and communication technologies (ICT) innovation in the global oil and gas industry. The study will specifically look at four key ICT trend: M2M communications, Big Data, Anywhere Anytime Collaboration, and Network and Infrastructure Security, and how they can enable Oil & Gas companies to address their ke...

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13 Aug 2013  |  Global

Analysis of the Global One-time Password Market

Software Tokens Bring More Opportunities to Digital Identification Bases

One-time password (OTP) tokens are integral to safeguarding an organization’s digital resources. This market insight covers the global OTP market. A detailed market trend analysis is provided and includes total market drivers and restraints, total market forecasts, and an overview of the competitive environment. Segments discussed include the ha...

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02 Jul 2013  |  Global

EFT POS Terminals—Implications for Digital Identification Payment Providers

Transaction Security Concerns and Related Upgrades Drive Market

This research service covers the global EFT POS terminals market. Detailed market trend analysis including drivers and restraints are provided for each geographic region, that is North America, EMEA, and Asia-Pacific and Latin America. Expansive unit shipment and revenue forecast analyses are presented for each of these geographic segments for tota...

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Showing 1-10 of 18