Search results for '**' (560 products)

Showing 1-10 of 560

07 May 2021  |  Latin America

Cloud, Digital, and Omnichannel Drive Contact Center Solutions Market Growth in Latin America and the Caribbean

The Post-Pandemic Scenario will See a Consolidated Hybrid Environment that Creates Opportunities for Vendor Differentiation

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

USD 4,950.00
11 May 2021  |  Latin America

Latin-America Cloud User Survey, 2020

Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic

Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...

USD 4,950.00
09 Apr 2021  |  Latin America

The Hybrid Work Environment Propels UCaaS and Cloud Meeting Services in Latin America and the Caribbean

The Pandemic Fosters Innovations and Opens Massive Growth Opportunities

2020 was a disruptive year for the entire world and for the unified communications-as-a-service (UCaaS) and cloud meetings landscape in Latin America and the Caribbean. While these markets were negatively impacted by a tremendous economic downturn along with the loss of millions of jobs (potential users), the demand for remote enterprise communicat...

USD 4,950.00
05 Mar 2021  |  Latin America

New Business Models are Disrupting the Latin American Carsharing Market

Innovative Technologies and Business Models are Driving a B2C and P2P Market Transformation

In the past, several carsharing companies have commenced operations in Latin America and have launched solutions that focus on the business to consumer (B2C) and the peer-to-peer (P2P) models. However, due to several challenges—ranging from low technological adherence by users and companies and problems in terms of reducing fixed and operational ...

USD 4,950.00
09 Feb 2021  |  Latin America

Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX jour...

USD 4,950.00
09 Feb 2021  |  Latin America

Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectivel...

USD 4,950.00
05 Feb 2021  |  Latin America

Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Education Industry

Enabling Key Education Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Student and Teacher Journeys

Frost & Sullivan has identified the education vertical as being ripe for a digital transformation involving the adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies, instructor performance, and students’ experience. The COVID-19-induced need for social distancing unmasked this ...

USD 4,950.00
27 Jan 2021  |  Latin America

Data Services Driving Market Growth in the Colombian Total Telecommunication Services Market

COVID-19 Mitigates Revenue Growth but Enhances the Need for Digitization, Powering Growth Opportunities in Digital Services

This Frost & Sullivan research service provides market sizing and forecasts by segment and technology, both in terms of lines and revenues and market share figures. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets: fixed telephony, data communications (VPN IP MPLS, Carrier Ethernet, and other technologie...

USD 4,950.00
18 Jan 2021  |  Latin America

Employing Airport Commercial Situational Awareness to Create Growth

Achieving Connectivity for Secondary and Tertiary Airports through Situational Awareness

The aviation industry is in a crisis and airports are one of its hardest hit participants. Passenger volumes have severely declined due to COVID-19 travel restrictions and airport revenues have dried up without passengers. Passenger confidence is not expected to rebound quickly, and so passenger volume is not anticipated to return to pre-pandemic l...

USD 4,950.00
23 Dec 2020  |  Latin America

Challenges and Opportunities in the Latin American Micromobility Market, Forecast to 2025

Future Growth Potential and Revenue Streams to be Driven by Socioeconomic Impacts of the COVID-19 Pandemic on Mobility Patterns, New Technologies and Business Models

The globally ongoing revolution in mobility technology and business model innovations will disrupt urban ecosystems, changing the way people, goods, and information are transported and localized within cities. In recent years, shared micromobility services, such as dockless scooters and bikesharing systems, have become increasingly popular across L...

USD 4,950.00

Showing 1-10 of 560