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12 Aug 2015  |  North America

Top Trends in US Healthcare IT

Analyst Insights from HIMSS 2015

The 2015 HIMSS Annual Conference and Exhibition, a key event for the health IT industry, held on April 12-16, 2015 in Chicago provided a comprehensive overview of the state of the market from the perspective of various stakeholders, including health IT vendors, healthcare providers, and government regulators, and as a reliable harbinger for what is...

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24 Feb 2003  |  North America

Communication Test Monitor February 2003 Edition

 

The February edition of the communication test monitor focuses on the xDSL industry with an emphasis on the test solution for the same. Learn about the emerging ADSL2 and ADSL2+ in our Technology Trends section. Get more insight into the tug of war between xDSL service providers and cable modem operators. Read what our analysts have to say about Tu...

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This market insight discusses the importance of the 'process' aspect of CRM in customer retention. This is illustrated with the help of a case study of a leading internet service provider, where we discuss some of the challenges faced by the company in customer retention, and the lessons learnt. Some of the process-centric best practices in custome...

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The distribution channel of the POS industry is one of the most complicated one with a lot of entities having different levels of purchase decisions involved. This research service address the complex relations among the various channel partners and defines the roles played by each channel member. The distribution structure varies for each tier o...

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30 Jun 2005  |  North America

End-to-End Enterprise Communications Solutions

This is a market insight that provides details on the impact that PBX vendors are having on the conferencing market. Many of the top enterprise communications vendors have recently expanded their offerings to include audio, web and video conferencing capabilities. Such end-to-end solutions have benefits for customers and end users. However, chall...

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29 Jul 2005  |  North America

Movers & Shakers

This is a detailed insight on the strategies Applied Global Technologies (AGT) implemented to gain success in the videoconferencing services market.

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