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10 Nov 2014  |  North America

2014 North American Contact Center Systems Buyer's Guide

Forging Partnerships Determines the Customer Experience

Choosing a contact center solutions partner is complex and poses dozens of options across systems, on-premise/cloud deployments, and business process outsourcers (BPOs). This Buyers Guide provides enterprise organizations with a fundamental assessment of contact center systems providers and their capabilities. The guide is divided into two section...

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25 Nov 2014  |  North America

2015 North America Video Conferencing Services Buyers Guide

What Decision Makers Should Know about Top Providers

The dynamic video conferencing services market is experiencing rapid growth. However, the increasing variety of solutions and providers leaves prospective customers and partners with a lot of investigating to do. This study profiles a range of leading providers in North America. It contains a template of information that customers and partners shou...

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10 Dec 2014  |  North America

2014 North America Hosted/Cloud Contact Center Buyers Guide

Selecting the Right Cloud Solution Provider for Your Contact Center

The landscape for choosing a hosted/cloud contact center solution has become complex because of the variety of offerings from traditional contact center vendors, pure-play software as a service (SaaS) providers, telecom service providers, outsourcers, and system integrators. The purpose of this buyers guide is to provide enterprise organizations an...

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28 May 2014  |  North America

The Effect of Social Media on Communications within the Corporate Environment

Uncovering Usage Prevalence and Methods of Organizational Implementation

The primary aim of this research is to gauge the usage trends of social networking within a business context, specifically related to internal and external communications. It covers drivers for social media use, prevalence of social media engagement, and management tool usage. Overall, 90% of respondents use social media for external communications...

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27 Oct 2014  |  North America

Mobility and Its Impact on Industrial Environments

Domestic Growth and Demand for Process Innovation in NA Stimulates Growth of Mobility Market

This Micro Boom study focuses on the emerging and growing impact of mobility in industrial environments. Integration and constant development of the networking, processing, and software application technologies is crucial for growth of the industrial smart devices market. The study analyzes how the growth of embedded modules will drive the smart mo...

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21 Jan 2013  |  North America

Latin American Data Communications Services Market, 2012

SMBs Adopting Data Communications Services to Increase Productivity

This research service provides an analysis of the data communication services markets in Latin America, covering six main countries: Argentina, Brazil, Chile, Colombia, Mexico, and Venezuela. An analysis of the market size, drivers and restraints, market forecasts and competitive analysis can be found. The study examines the current structure of th...

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10 Apr 2013  |  North America

Latin American Mobile Enterprise Services Markets, 2012

Unlimited Voice, Mobile Applications, and M2M Lead to Market Growth

This research services covers the Latin American mobile enterprise services market and examines key drivers and restraints for growth, mobile communications, technology, demand, and investigates both the large enterprise and the small and medium enterprise (SME) segments. The Latin American market is also researched across several countries and inc...

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26 Dec 2013  |  North America

Global Market Analysis for High-Speed (8/9/10) Transmissions

Fuel Economy Norms and Regional Market Dynamics to Boost Global Volumes to Over 13 million by 2020

Global automotive stakeholders play a strong role in improving fuel efficiency and enhancing performance, which advanced transmission technologies can provide. This research service provides an in-depth analysis of the global market for high-speed (8-, 9- and 10-speed) transmissions, focusing primarily on AT and DCT. It discusses the technology and...

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02 Jul 2013  |  North America

Strategic Outlook of Global Hybridization Trends in Select Off-highway Commercial Vehicle Market

Increased Demand Set to Drive Hybrid Powertrain Production to around 3 per cent of Market by 2018

This research service covers the global hybridization trends in select off-highway commercial vehicle markets. The demands for reduced emissions and less fuel consumption have led leading off-highway original equipment manufacturers and suppliers to develop a range of hybrid technologies that has enabled fuel savings of up to 50.0 percent as well a...

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23 Oct 2013  |  North America

Strategic Analysis of Global Hybrid and Electric Heavy-Duty Transit Bus Market

China to Account for Nearly Half the Global H&E Bus Sales by 2020

Advanced powertrain technologies, such as hybridization and electrification of transit buses, will find huge demand and this decade will mark an accelerated growth story for both these green technologies. The study captures the key emerging trends in the global heavy duty hybrid and electric transit bus market with an emphasis on technologies trend...

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Showing 1-10 of 65