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12 Apr 2018  |  North America

Cloud Communications Providers Boost Portfolios with Contact Center Solutions

An Overview of CCaaS Announcements Surrounding Enterprise Connect 2018

The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue...

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28 Feb 2018  |  North America

Internet of Things—Creating Smart Cities and Engaged Communities Across the US Market

Delivering Efficiency, Supporting Environmental Sustainability, and Driving Citizen Engagement

This study analyzes the smart city market and discusses various areas of opportunity for Internet of Things (IoT) vendors. Research Scope · The study covers IoT-enabled smart city solutions that are designed to boost operational efficiency and effectiveness while also improving overall quality of life in a city. · The focus is on the US market....

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25 Jan 2018  |  North America

Impact of the Star2Star and Blueface Merger

Strategic Implications for Star2Star, Blueface, Channel Partners and UCaaS Competitors

On January 3rd, 2017, Sarasota, FL-based Star2Star Communications merged with Dublin, Ireland-based Blueface to form an entity with a market value estimated at $500 million (representing a multiple of current revenues). The new entity’s legal name will be StarBlue; however, the two companies will continue to operate under their original brands in...

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24 Oct 2017  |  North America

A Sustainable Approach to CPaaS and Communications API Integration

Strategic Considerations for Leveraging Embedded Communications Services

Businesses of every size and industry rely on a wide array of technology to enable communication and collaboration among employees, customers, suppliers and partners. Yet, all too often, businesses are compelled to work around the limitations of these tools. Business processes and workflows are sometimes structured around the communications platfor...

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25 Sep 2017  |  North America

Mobile Video Services—Identifying the Growth Opportunities in Rich Media Services

Mobile Video to Contribute 80% to Mobile Data Traffic in the United States by 2022

Video content consumes the highest amount of wireless bandwidth for the Tier I mobile operators in the United States. Globally, mobile video traffic makes up nearly 55% of total mobile data traffic and this figure is expected to increase to 75% by 2022. Apart from mobile video content services and peer-to-peer video communication applications, mobi...

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20 Jun 2017  |  North America

IoT Security Market Watch—Key Market Needs and Solution Providers in the IoT Landscape

90% of Organizations to Consider Security as the Prime Consideration in IoT Deployments

The future of Internet of Things (IoT) involves billions of connected devices (such as smartphones, computers, and sensors) communicating with one another, regardless of manufacturer, operating system, chipset, or physical transport. However, security is essential for reliable IoT operations. Whether malicious or accidental, malfunctioning IoT devi...

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05 May 2017  |  North America

Emerging Use Cases for Communications Platforms as a Service

A Diverse Set of Solutions Create New Customer Benefits

Communications platforms as a service (CPaaS) solutions are coming to market to fill an important gap in business communications. CPaaS services offer an alternative for businesses seeking to leverage the latest in communication tools without significant investments in premises-based infrastructure or long-term telecom carrier agreements. This mark...

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13 Mar 2017  |  North America

Connected Agriculture in Latin America, Forecast to 2021

Enabling Technologies Like Cloud Delivery, Ubiquitous Connectivity, and Internet of Things are Transforming the Industry

This research service examines the application of the main information and communication technologies trends (e.g., Internet of Things, Big Data Analytics, and cloud) in the agricultural industry. By mapping the elements of the IoT ecosystem, the research provides a systematic view of the implementation and opportunities of these trends in the Lati...

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10 Mar 2017  |  North America

Apple Inc. Performance Tracker, 2016

Apple Products and Services Propel Record High Growth in Fourth Quarter of 2016

This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenue) for iPads, iPhones, Macs, and other products (which include sales of iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories). The deliverable includes historical quarterly data for all these categories from 2...

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20 Dec 2016  |  North America

Demand Side Platforms—Identifying the Growth Opportunities in Digital Advertising

DSP Revenues to Reach $2.0 Billion in the United States by 2022

A majority of marketers use a demand side platform, or DSP, for digital advertising in the United States. This Frost & Sullivan market insight highlights the key trends in the US DSP market and presents insights into the competitive strategies of leading DSP industry participants. It presents an overview of the key industry challenges and includes ...

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