The HIMSS Annual Conference and Exhibition is one of the premier gatherings for leading participants in the health IT industry. This venue brings together a vast array of global market participants  vendors, customers, government officials, academics, and thought leaders  looking to network and make new contacts, gain a comprehensive overview of ...

This end-user survey provides insights needed to pursue the business application end of the contact center marketplace. Included is end user buying preferences on analytics, quality monitoring and workforce management applications along with future spending plans and summary remarks.

This study evaluates the current state of the ENUM (Electronic Number Mapping) protocol with a focus on its benefits, major applications and upcoming trends. It also reviews the status of public implementation in the U.S. and the tentative timelines for its implementation.

This analysis provides an insight into the changing marketplace for deploying fiber optic capabilities into the local telecommunications access loop. This is a nascent market that has only recently begun to experience a movement toward significant investment by major telecommunications carriers. Deployment and marketing strategies are still being...

The increasing awareness of the benefits of VPNs within Latin America are expected to lead those companies with existing legacy infrastructure to progressively migrate those to more flexible IP VPN configurations. This is especially true in light of business priorities to reduce communication costs and optimize network resources, coupled with the f...

The study provides an overview of current progress and acceptability of ASP model in Latin America. It assesses the diverse business models and applications that fit with the region's characteristics. Case studies provide relevant experience as well as the opportunity to identify strategic recommendations for entering business and developing offeri...