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28 Dec 2015  |  North America
A $10-billion Opportunity in 2016–2020
AAs part of the transition to Smart Cities, municipal leaders have embraced technological solutions for public safety priorities in the field of law enforcement, emergency response, and courts and corrections. Many of these departments in the United States and Canada use outdated systems and protocols that are cumbersome and inefficient. ICT provid...
22 Dec 2015  |  North America
Digital Transformation Drives Vendor Consolidation
This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. The North American market revenue represents outsourced revenues associated with customer interactions that originated in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, au...
01 Dec 2015  |  North America
The North American broadband market ended the third quarter of 2015 (3Q15) with an estimated 108.5 million subscribers, a year-over-year (YoY) increase of 4.0 million subscribers. Broadband providers offering cable, fiber to the x, and satellite contributed to the increase in subscribers.
30 Nov 2015  |  North America
2015 Feedback from North American Businesses
This market insight summarizes and analyzes survey respondents' preferences and plans regarding mobilized supply chain management (MSCM) offerings. The Frost & Sullivan survey was conducted in mid-2015 and asked mobile and wireless decision-makers in the U.S. and Canadian companies about their MSCM deployment plans and barriers to adoption. Current...
20 Nov 2015  |  North America
How Much Forensics Do You Need?
When a security breach occurs, an investigation needs to be initiated. Network security forensics is the technology used not only to understand the nature of the breach, but also to trigger the beginning of remediation. Traditional network security platforms include event correlation and full packet capture. However, different security approaches i...
04 Nov 2015  |  North America
How Technology is Impacting the Automotive Industry in Latin America and Global Insights
This Hot Topic explores how the IT industry is transforming the automotive industry, with a particular focus on the emerging connected car trend. It provides important insights into connected cars by presenting an overview of the current opportunities in the market and those that are still being developed. Beyond this, the analysis investigates how...
02 Nov 2015  |  North America
New Solutions Accelerate Market Growth
Distributed denial-of-service (DDoS) is an increasingly popular method of cyber attack. DDoS attacks disrupt operations and block access for legitimate end users, customers, and employees, causing missed sales opportunities, end user frustration, service degradation, and embarrassment for targeted organizations. Attacks are growing in volume, sophi...
30 Sep 2015  |  North America
Attention Moves from the Perimeter to the Endpoint and the Network
This report provides an analysis of the market for the North American managed security services market. These network security services include some degree of proactive monitoring of the customer’s security environment, and may encompass protection against denial of service attacks, email viruses/worms, spam, and other various cyber maladies. Thi...
25 Sep 2015  |  North America
Future Technologies and Trends Will Drive Market Growth
This market insight identifies and discusses the current state of the enterprise data storage market. It highlights the major trends that characterize the market at present as well as the future technological trends that are expected to influence it. It identifies the effects of these trends on data centers globally. The study also analyzes the bus...
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23 Sep 2015  |  North America
Contact Center Outsourcing Growth at Warp Speed
The North American Customer Care Outsourcing market is going through monumental changes that impact service delivery models, locations of delivery centers, and market strategies. BPO service providers in the customer care, support and sales arena, are rapidly expanding their presence around the globe to tap into new clients, acquire expanded langua...