Service Creation & Fulfillment Revisited

Why Fulfilling Customer Demands is Key to Fulfilling the CSP Vision

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This paper focuses on developments in service creation and fulfillment, and explains why their openness and flow-through operation are essential for supporting agility and competitiveness. Effective open and flow-through operations management solutions can ultimately address the business needs of a new era of service provider: the Digital Services Provider.

Table of Contents

Service Creation & Fulfillment RevisitedOSSCS 17-11IntroductionFirst Things First: Is Transforming into a DSP a CSP Imperative?Extending the Network Service Creation LifecycleEnter ECOMPHow Service Design and Creation Continue to EvolveAmdocs Starts With DesignSigma Systems Puts the Catalog in the Cloud, Also in the Driver's SeatNetcracker Works to Componentize OSS/BSS FunctionsTechnology: Only as Good as the Practices and Processes Surrounding ItStratecast - The Last WordAbout ODAMAbout StratecastAbout Frost & Sullivan

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