South Africa ICT Outlook, 2017

Growing Business and Innovation Environment will Shape the Digital Transformation

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This study provides a 2017 outlook for the South African information and communication technologies (ICT) market. The research scope includes telecommunications, broadcasting, data centres, cloud, IT services, business process management (BPM) services, Big Data and analytics, and the Internet of Things (IoT). Market trends that are examined include regulations/mandates, macroeconomic trends, technological developments, partnerships, acquisitions, and general trends in the country.

The study explores growth opportunities that will be created by ICT service providers and identifies potential business models. It evaluates ICT service providers’ future focus on infrastructure, technologies, services, and business models, and includes a 2017 growth/market share analysis.

Analysis for 2016 and 2017 includes measurements for fixed-line, mobile, Internet/data, and broadband; 2016–2017 growth rates are provided. Insights about influential start-ups are discussed in detail.

Strategies, a competitive landscape, growth analysis, and future focus are discussed for telecommunications providers (e.g., Telkom, MTN, and Vodacom) and IT service providers (e.g., Dimension Data, IBM, and T-Systems) pertaining to 2016. The base year for the study is 2016, with 2017 as forecast period.

Key questions this study will answer:
• What are the top predictions and leading market trends that will drive the various sectors of the ICT market in 2017? What will be their impacts?
• What is the role of technology startups and their impact? What are the key startups and which major industries will be disrupted by them?
• What are the key growth opportunities and strategic imperatives for current and potential ICT market participants in 2017?
• What is the total ICT market size in 2016? How is the market forecasted to grow in 2017?
• What is the impact of the PESTLE (political, economic, social, technological, legal, and environmental) framework and trends on market growth?
• What are the potential business models and key Mega Trends that will transform the ICT market in 2017? What will be their impacts?

Table of Contents

1. Executive Summary
Research Background
Top Predictions for 2017
Top Trends for 2017
Research Scope
Research Aim and Objectives
Research Aim and Objectives
2017 ICT Industry PESTLE Framework—Impact Analysis
ICT Industry Revenue Snapshot
Key Technologies Transforming Enterprises
2. ICT Industry Outlook for 2017
Top ICT Industry Predictions for 2017
ICT Industry Revenue—2016 and 2017
3. Industry Outlook by Market
2017 Market Snapshot—Telecommunications Services
2017 Market Snapshot—Broadcasting Services
2017 Market Snapshot—Data Centre Services
2017 Market Snapshot—Cloud Services
2017 Market Snapshot—IT Services
2017 Market Snapshot—BPM Services
2017 Market Snapshot—Big Data Analytics
2017 Market Snapshot—IoT Services
4. 2017 Key Market Trends to Watch
2017 Key Market Trends—Telecommunications Services
2017 Key Market Trends—Broadcasting Services
2017 Key Market Trends—Data Centre Services
2017 Key Market Trends—Cloud Services
2017 Key Market Trends—IT Services
2017 Key Market Trends—BPM Services
2017 Key Market Trends—Big Data Analytics
2017 Key Market Trends—IoT
5. Competitive Analysis
Service Presence Matrix 2016
Mobile Communications Market Share, 2016 vs. 2017
6. 2017 Potential Business Models
7. Role of Start-Ups in the ICT Industry
Key Start-Ups in the ICT Industry
Role of Start-Ups in the ICT Industry
8. Growth Opportunities and Enterprises to Action
5 Major Growth Opportunities
Strategic Imperatives for Success and Growth
9. Mega Trends and Industry Convergence Implications
Impact of Mega Trends on the ICT Industry
10. Key Conclusions
Key Conclusions for 2017
Legal Disclaimer
11. The Frost & Sullivan Story


List of Figures & Charts

1. ICT Industry: Top Predictions, South Africa, 2017
2. ICT Industry: Mega Trends Affecting the Industry, South Africa, 2016


1. ICT Industry: ICT Readiness Index, South Africa, 2016–2017
2. Total ICT Industry: Revenue by Market, South Africa, 2016 and 2017
3. ICT Industry: Predicted Impact of Key Markets, South Africa, 2017–2019
4. Total ICT Industry: Revenue by Market, South Africa, 2016 and 2017
5. Telecommunications Services Market: Revenue Forecast, South Africa, 2016 and 2017
6. Telecommunications Services Market: Revenue Breakdown by Segment Forecast, South Africa, 2017
7. Telecommunications Services Market: Key Trends, South Africa, 2016 and 2017
8. Broadcasting Market: Revenue Forecast, South Africa, 2016 and 2017
9. Broadcasting Market: Pay TV Market Share Forecast by Technology, South Africa, 2017
10. Data Centre Services Market: Revenue Forecast, South Africa, 2016 and 2017
11. Data Centre Services Market: Revenue Forecast by Segment, South Africa, 2017
12. Cloud Computing Market: Revenue Forecast, South Africa, 2016 and 2017
13. Cloud Computing Market: Revenue Forecast by Service, South Africa, 2017
14. IT Services Market: Revenue Forecast, South Africa, 2016 and 2017
15. IT Services Market: Revenue Forecast by Segment, South Africa, 2017
16. BPM Services Market: Revenue Forecast, South Africa, 2016 and 2017
17. BPM Services Market: Distribution Channel Usage Breakdown, South Africa, 2017
18. BPM Services Market: Key Trends, South Africa, 2016 and 2017
19. Big Data Analytics Market: Benefits, South Africa, 2017
20. Big Data Analytics Market: Industry Adoption Levels, South Africa, 2017
21. IoT Market: M2M Subscriptions, South Africa, 2016 and 2017
22. IoT Market: Vertical Adoption Levels, South Africa, 2017
23. Telecommunications Services Market: Key Trends, South Africa, 2017
24. Broadcasting Services Market: Key Trends, South Africa, 2017
25. Data Centre Services Market: Key Trends, South Africa, 2017
26. Cloud Services Market: Key Trends, South Africa, 2017
27. IT Services Market: Key Trends, South Africa, 2017
28. BPM Services Market: Key Trends, South Africa, 2017
29. Big Data Analytics Market: Key Market Trends, South Africa, 2017
30. IoT Market: Key Trends, South Africa, 2017
31. ICT Industry: Key Provider Service Mapping and Service Presence Matrix, South Africa, 2016
32. Mobile Communications Market: Market Share, South Africa, 2016 and 2017
33. ICT Industry: Potential Business Models, South Africa, 2017



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