Stratecast Solution Strategies - The Customer Experience of Energy Supply (and More) at First Utility UK

Stratecast Solution Strategies

  • Research Code : D532-00-96-00-00
  • SKU : IT00348-NA-SF_01470
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  • Release Date : 28-Jun-2013
  • Region : North America
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Availability: In stock

This Stratecast Solution Strategies report looks at how one UK energy companyFirst Utilityhas learned from its beginnings in the telecom industry that differentiation through advanced service offerings, focused on an improved customer experience, is not only feasible, but practical and acceptable to its targeted customers. This differentiation will eventually include the bundling of communications services with energy services and other for the home capabilities.
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