Stratecast Solution Strategies - The Customer Experience of Energy Supply (and More) at First Utility UK

Stratecast Solution Strategies


This Stratecast Solution Strategies report looks at how one UK energy company—First Utility—has learned from its beginnings in the telecom industry that differentiation through advanced service offerings, focused on an improved customer experience, is not only feasible, but practical and acceptable to its targeted customers. This differentiation will eventually include the bundling of communications services with energy services and other “for the home” capabilities.

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Table of Contents

Stratecast Solution Strategies - The Customer Experience of Energy Supply (and More) at First Utility UKOSSCS 14-04IntroductionThe History of First UtilityFirst Utility Today and Into the FutureWhat Makes the First Utility Consolidated Services Strategy WorkThe Vision Enabled by LogNet SystemsStratecast - The Last WordAbout StratecastAbout Frost & Sullivan




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