Strategic Planning ConsiderationsHosted Contact Centers

Regular Price: USD 1,500.00

Special Price USD 1,050.00

30% OFF

* Required Fields

Regular Price: USD 1,500.00

Special Price USD 1,050.00


Be the first to review this product

Hosted solutions deliver significant cost savings and other business benefits for contact center organizations of all sizes. This market insight discusses some of the emerging trends in the hosted contact center market. It examines the adoption of available solutions, and the strategic planning considerations that contact center organizations need to keep in mind as they consider their infrastructure options.

Table of Contents

Strategic Planning Considerations—Hosted Contact CentersStrategic Planning Considerations for Hosted Contact CentersIntroductionApplications Moving to the CloudWhy Cloud-based Solutions?Business DriversStrategic Considerations for Small and Mid-sized CentersStrategic Considerations for Larger EnterprisesKey Takeaways

Why Frost & Sullivan

Working with the CEO’s growth team to create a vision based on a transformation growth strategy

Creating content-based digital marketing strategies that leverage our research perspective to differentiate and “tell your story”

Tracking over 1000 emerging technologies and analyzing the impact by industry and application to reveal the companies to watch in each sector

The Frost & Sullivan team is based in our 45 global offices and have developed a powerful global understandings of how industries operate on a global level.