Streamlining Unified Communications with Virtual Desktop Infrastructure

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Virtual Desktop Infrastructure (VDI) offers an attractive alternative to managing desktops spread throughout business locations. However, unified communications (UC) applications that rely on real-time communications have stood as a barrier in VDI environments. This strategic analysis defines VDI and the challenges that face UC applications in operating within the VDI environment. Furthermore, this study identifies the new approaches being taken by virtualization and UC vendors to resolve these issues. Finally, the study offers recommendations for enterprise to improve the success of deploying UC-integrated VDI environments.

Table of Contents

Streamlining Unified Communications with Virtual Desktop InfrastructureAnalysis of the Challenges of Integrating VDI and UCIntroduction: What is Virtual Desktop Infrastructure and Why Should Anyone Care?Targeting Specific Users with a UC-integrated VDI EnvironmentUC Demand Will Push VDI IntegrationThe Old Way: Traditional Approaches to UC in VDI environmentsA New Approach: Revisiting the Client-Server ModelStrategy Overview of Leading VendorsVendor Summary: Common Themes Challenges and OpportunitiesEnterprise RecommendationsConclusions

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