Taming Chicken Little: What Cloud Service Providers Should Learn from the Response to the Amazon EC2 Outage

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In this SPIE, we will look at response to the outage from critical constituents. We will examine the role of market messaging and product definition in shaping the reaction. Finally, we list actions that cloud service providers can take to bolster the growth of their own cloud services and minimize the impact of future outages.

Table of Contents

Taming Chicken Little: What Cloud Service Providers Should Learn from the Response to the Amazon EC2 OutageSPIE 2011 #20 - May 20/2011IntroductionWhat Happened?Lessons LearnedStratecast - The Last WordAbout Stratecast




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