Thailand CRM Customer Satisfaction Analysis

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Regular Price: USD 3,950

Special Price USD 2,765

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The study highlights the customer behaviour and expectations from the implemented CRM solution by large enterprises in Thailand. the analysis highlights the key business challenges driving adoption of CRM solution, vendor evaluation criteria and purchase deciison making process. Further the study also conducts top of the mind vendor analysis in the Thailand CRM market.

Table of Contents

Thailand CRM Customer Satisfaction Analysis, Thailand CRM Customer Satisfaction AnalysisThailand CRM Customer Satisfaction AnalysisCRM Survey OverviewDemographics of the SampleBusiness Challenges Vendor Selection CriteriaPurchase Triggers for CRM DeploymentLevel of Customer SatisfactionLoyalty AssessmentFrost & Sullivan Award: Thailand CRM Customer Service Leadership 2005




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