The Future of IT in Education

An End User Perspective, U.S., Europe, and Latin America

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The methods in which education is offered is changing quickly to meet the demands of today’s technically savvy world. Digital transformation is a key means to tackling these challenges.

Table of Contents

Research Objectives and MethodologyResearch ObjectivesMethodologyMethodology (Continued)Executive SummaryExecutive SummaryAttitudes toward General Business Applications Opportunities in the Education IndustryMajor Challenges for IT in theEducationMajor Challenges for IT by Major Challenges for IT by RegionMajor Challenges for IT by Type of OrganizationInfluential Factors on IT Investments in the Education IndustryPrimary Drivers for IT InvestmentsPrimary Drivers for IT Investments Company SizePrimary Drivers for IT Investments Primary Drivers for IT Investments by Type of OrganizationCurrent and Future Use of IT in Education IndustryCurrent and Future Usage of ITCurrent Usage of IT by Company SizeCurrent Usage of IT by Type of OrganizationCurrent Usage of IT Technology DeploymentFrequency of Technology Use within the OrganizationEffectiveness of IT in Addressing Top Business ChallengesBusiness Challenges-Training IT Staff on Advanced IT ToolsBusiness Challenges-Dealing with New Regulatory RequirementsImpact of Influential Factors on IT in the Education IndustryTechnical Note: Understanding Perceptual MapsPerceptual Map: IT and Influential Attributes: Education IndustryOpportunities with Vendor Relationships in the Education IndustryCommunications Infrastructure, Current and Future UsageReasons for Not Using Certain IT SolutionsReasons for Not Using Certain IT Solutions (Continued)High Security RisksIT and Cloud Computing in the Education IndustryCriteria When Selecting a Cloud ProviderCriteria When Selecting a Cloud Provider by Company SizeCriteria When Selecting a Cloud Provider by Company SizeCriteria When Selecting a Cloud Provider by Company SizeAttitudes toward Use of Cloud Computing/Hosted CommunicationsSatisfaction with Cloud Computing Use by Company SizeSatisfaction with Cloud Computing Use by RegionAttitudes Toward Cloud Computing by Non UsersIT Deployent in the CloudCurrent Deployment of IT in the Cloud Social Media Strategies in the Education IndustryUse of Customer-Facing Social MediaImplementation of Customer-Facing Social MediaCurrent Implementation of Customer-Facing Social Media by Company SizeEfectiveness of Customer-Facing Social Media to Increase the Organization's RevenuesUse of Social Media for Internal CollaborationImplementation of Internal Employee Collaboration Social Media StrategiesInternal Employee Collaboration Social Media Strategies Fully Implemented by Company SizeEfectiveness of Internal Employee Collaboration Social Media to Improve ProductivityPotential Benefits of Social Media within the OrganizationPotential Benefits of Social Media within the OrganizationMobile Devices in the Education IndustryCompany Issued DevicesCompany Supported Mobile Operating SystemsPersonal Devices Allowed to Connect to Company Network (Bring Your Own Device)BYOD Policy and EnforcementAvailable IT Budgets for IT in the Education IndustryThe Big Picture of IT BudgetsImpact of the Workforce on ITDistribution of Worker Types by IndustryProfileCountry of Residence and Years in IT: Education IndustryIT Decision Making Role and Job Title: Education IndustryCompanies’ and Respondents’ Geographic Reach: Education Industry Company's Global Annual Revenues: Education Industry

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