The Future of IT in the Finance IndustryUnited States and Europe
The Future of IT in the Finance IndustryUnited States and Europe
An End User Perspective
09-Jul-2014
North America
Customer Research
Description
The research objective of this report was to measure the current use and future decision making behavior toward information technology (IT) within the finance sector. Overall, companies from the financial sector spend the highest percent of their budget on IT as compared to their counterparts from other sectors, with the highest proportion of their budget going to network security and customer care. The study concludes that there is much potential for IT companies in the financial sector, as there will be growing investment in network security and customer care. Furthermore, there is a great deal of focus on the use of mobile devices, mobile apps, and social media; softphones are also on the rise.
Table of Contents
Research Objectives
Methodology
Executive Summary
Executive Summary (continued)
Overall Attitudes toward General Business Applications Opportunities—Finance Industry
Technical Note—Understanding Perceptual Maps
Importance of Factors on IT Investments—Finance Industry
Effectiveness at Utilizing IT to Achieve Business Objectives—Finance Industry
Growth Opportunities for IT Technologies—Finance Industry
IT Technologies, Current and Future Usage—Finance Industry
Overall Highly Effective Mobile Apps—Finance Industry
Communications Infrastructure, Current and Future Usage—Finance Industry
Current Percent of Enterprise Communications Solutions Already Moved to the Cloud—Finance Industry
IT Technologies Already Moved to the Cloud—Finance Industry
Plans to Move IT Technologies to the Cloud—Finance Industry
Expected Percent of Enterprise Communication Solutions Migration to the Cloud—Finance Industry
External and Internal Social Media Strategies for Social Media Policy Implementation—Finance Industry
Implementation of Customer-Facing Social Media Strategies—Finance Industry
Implementation of Employee Collaboration Social Media Strategies—Finance Industry
Deployment of Mobile Apps—Finance Industry
Impact of 4G Network on Deployment of Additional Mobile Apps—Finance Industry
Best Mobile Software Application Designs—Finance Industry
Best Mobile Software Application Designs by Company Size—Finance Industry
Current and Preferred Strategic Partners for Mobile Solutions—Finance Industry
Implementation of Network Security Technologies—Finance Industry
Outsourcing to Managed Security Service Providers—Finance Industry
Company Issued Devices—Finance Industry
Company Supported Mobile Operating Systems—Finance Industry
Personal Devices Allowed to Connect to Company Network (Bring Your Own Device)—Finance Industry
BYOD Policy and Enforcement—Finance Industry
The Big Picture of IT Budgets
Distribution of Worker Types by Industry
Attitude Profile: Supporting New Business Needs is Driving Up Costs
Companies’ and Respondents’ Geographic Reach—Finance Industry
Country of Residence and Years in IT—Finance Industry
IT Decision Making Role and Job Title —Finance Industry
Legal Disclaimer
Potential Growth Rate Details of IT Technologies—Finance Industry
Potential Growth Rate Details of Opportunities with Vendor Relationships: Finance Industry
The Frost & Sullivan Story
Value Proposition: Future of Your Company & Career
Global Perspective
Industry Convergence
360º Research Perspective
Implementation Excellence
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Deliverable Type | Customer Research |
---|---|
No Index | Yes |
Podcast | No |
Author | Alpa Shah |
Industries | Telecom |
WIP Number | ND20-01-00-00-00 |
Is Prebook | No |