The Future of IT in the Finance IndustryUnited States and Europe

An End User Perspective

  • Research Code : ND20-01-00-00-00
  • SKU : TE00382-NA-CR_01950
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  • Release Date : 09-Jul-2014
  • Region : North America
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The research objective of this report was to measure the current use and future decision making behavior toward information technology (IT) within the finance sector. Overall, companies from the financial sector spend the highest percent of their budget on IT as compared to their counterparts from other sectors, with the highest proportion of their budget going to network security and customer care. The study concludes that there is much potential for IT companies in the financial sector, as there will be growing investment in network security and customer care. Furthermore, there is a great deal of focus on the use of mobile devices, mobile apps, and social media; softphones are also on the rise.
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