The Future of IT in the Government Sector in North America, Latin America, and Europe
The Future of IT in the Government Sector in North America, Latin America, and Europe
An End-user Perspective
27-Mar-2015
Global
Customer Research
$2,500.00
Special Price $1,875.00 save 25 %
The research objective is to measure the current use and future decision making behavior toward information technology (IT) within the government sector in North America, Latin America, and Europe. Government agencies continue to want to drive productivity; however, compared to a year ago, they are less concerned with reducing costs, accelerating decision making, or improving collaboration. Respondents expect the use of laptops to decrease, along with the use of smartphones and tablets. Telephony remains the most used technology, with almost 75% of respondents indicating that IP phones and smartphones are used on a daily basis. Email is still the most likely tool to be deployed in the cloud, but collaboration applications are catching up.
Research Objectives
Methodology
Methodology (continued)
Executive Summary
Executive Summary (continued)
Executive Summary (continued)
Major Challenges for IT in the Government Sector
Top 5 Major Challenges for IT by Agency Size
Top 5 Major Challenges for IT by Region
Top 5 Major Challenges for IT by Type of Organization
Primary Drivers for IT Investment
Primary Drivers for IT Investment by Agency Size
Primary Drivers for IT Investment by Region
Primary Drivers for IT Investment by Type of Organization
Current Use of IT
Current and Future Use of IT
Current Use of IT by Agency Size
Current Use of IT by Region
Current Use of IT by Type of Organization
Technology Deployment
Frequency of Technology Use within the Organization
Effectiveness of IT in Addressing Top Challenges
Top Challenges—Training IT Staff on Advanced IT Tools
Top Challenges—Supporting Mobile Workers
Technical Note—Understanding Perceptual Maps
Perceptual Map—IT and Influential Attributes: Government Sector
Communications Infrastructure—Current and Future Use
Communications Infrastructure—Current Use
Reasons for Not Using Certain IT Solutions
Reasons for Not Using Certain IT Solutions (continued)
High Security Risks
Criteria When Selecting a Cloud Provider
Criteria When Selecting a Cloud Provider by Agency Size
Criteria When Selecting a Cloud Provider by Region
Attitudes toward the Use of Cloud Computing/Hosted Communications
Satisfaction with Cloud Computing Use by Agency Size
Satisfaction with Cloud Computing Use by Region
Non Users’ Attitudes toward Cloud Computing
IT Deployment in the Cloud
Current Deployment of IT in the Cloud by Agency Size
Current Deployment of IT in the Cloud by Region
Current Deployment of IT in the Cloud by Type of Organization
Use of Customer-facing Social Media
Implementation of Customer-facing Social Media
Current Implementation of Customer-facing Social Media by Agency Size
Effectiveness of Customer-facing Social Media to Increase the Organization's Revenue
Use of Social Media for Internal Collaboration
Implementation of Strategies for Internal Collaboration
Implementation of Strategies for Internal Collaboration by Agency Size
Effectiveness of Enterprise Social Media to Improve Productivity
Potential Benefits of Social Media within the Organization
Potential Benefits of Social Media within the Organization (continued)
Agency-issued Devices
Agency-supported Mobile Operating Systems
Personal Devices Allowed to Connect to the Network (BYOD)
BYOD Policy and Enforcement
The Big Picture of IT Budgets
Distribution of Worker Types by Industry
Country of Residence and Years in IT
IT Decision Making Role and Job Title
Companies’ and Respondents’ Geographic Reach
Agency’s Global Annual Revenue
The Frost & Sullivan Story
Value Proposition—Future of Your Company & Career
North America and Europe Perspective
Industry Convergence
360º Research Perspective
Implementation Excellence
Our Blue Ocean Strategy
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Deliverable Type | Customer Research |
---|---|
No Index | No |
Podcast | No |
Author | Alpa Shah |
Industries | Information Technology |
WIP Number | NE9E-01-00-00-00 |
Is Prebook | No |