The Future of IT in the Healthcare Industry from an IT Decision Maker Perspective

Healthcare Opportunities in the United States and Europe.

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The overall objective of this research service was to measure the current and future decision-making behavior toward IT technologies within the healthcare industry, specifically audio conferencing, business-grade and consumer softphones, headsets, Internet protocol telephony, time-division multiplexing phones, unified communications, video, and Web conferencing. Increased productivity was found to be the key reason for IT investment. Large hospitals also looked to increase collaboration and accelerate decision making, while smaller hospitals looked to attract and retain workforce. All organizations were most concerned about new regulatory requirements and about managing multi-vendor solutions.

Table of Contents

Research Objectives and MethodologyResearch ObjectivesMethodologyMethodology (continued)Executive SummaryExecutive SummaryExecutive Summary (continued)Executive Summary (continued)Attitudes toward General Business Application Opportunities in the Healthcare IndustryOverall Attitudes toward IT and Communications: Healthcare IndustryInfluential Factors on IT Investments in the Healthcare IndustryImportance of Factors on IT Investments: Healthcare Industry Importance of Factors on IT Investments: Healthcare Industry (continued)Effectiveness at Utilizing IT to Achieve Business Objectives: Healthcare Industry Current and Future Use of IT Technologies in the Healthcare IndustryGrowth Opportunities for IT Technologies: Healthcare IndustryIT Technologies—Current Use: Healthcare IndustryIT Technologies—Future Use: Healthcare IndustryImpact of Influential Factors on IT Technologies in the Healthcare IndustryOverall Highly Effective Mobile Apps: Healthcare IndustryTechnical Note—Understanding Perceptual MapsPerceptual Map—IT Technologies and Influential Attributes: Healthcare IndustryPerceptual Map—IT Technologies and Influential Attributes: Healthcare Industry (continued)Opportunities with Vendor Relationships in the Healthcare IndustryOpportunities with Vendor Relationships: Healthcare IndustryCommunications Infrastructure—Current and Future Use: Healthcare IndustryIT Technologies and Cloud Computing in the Healthcare IndustryEnterprise Communication Solutions and the Cloud—Now and in the Future: Healthcare IndustryCurrent Percentage of Enterprise Communications Solutions Already Moved to the Cloud: Healthcare IndustryIT Technologies Already Moved to the Cloud: Healthcare IndustryPlans to Move IT Technologies to the Cloud: Healthcare IndustryExpected Percentage of Enterprise Communication Solutions Migration to the Cloud: Healthcare IndustrySocial Media Strategies in the Healthcare IndustryExternal and Internal Social Media Strategies for Social Media Policy Implementation: Healthcare IndustryImplementation of Customer-facing Social Media Strategies: Healthcare IndustryImplementation of Employee Collaboration Social Media Strategies: Healthcare IndustryDeployment of Mobile Apps in the Healthcare IndustryDeployment of Mobile Apps: Healthcare IndustryImpact of 4G Network on Deployment Likelihood of Additional Mobile Apps: Healthcare IndustryBest Mobile Software Application Designs: Healthcare IndustryCurrent and Preferred Strategic Partners for Mobile Solutions: Healthcare IndustryNetwork Security in the Healthcare IndustryOutsourcing to Managed Security Service Providers: Healthcare IndustryImplementation of Network Security Technologies: Healthcare IndustryPotentially Threatening Technologies: Healthcare IndustryMobile Devices in the Healthcare IndustryCompany Issued Devices: Healthcare IndustryCompany Supported Mobile Operating Systems: Healthcare IndustryBYOD Policy and Enforcement: Healthcare IndustryAvailable IT Budgets for IT Technologies in the Healthcare IndustryThe Big Picture of IT BudgetsImpact of the Workforce on ITThe Overall Impact of the Workforce on ITAttitude Profile: Supporting New Business Needs is Driving Up CostsProfileCompanies’ and Respondents’ Geographic Reach: Healthcare Industry Country of Residence and Years in IT: Healthcare IndustryIT Decision-making Role and Job Title: Healthcare IndustryIndustries and Healthcare Segments Addressed Healthcare Segments and Sub-segments Addressed Legal DisclaimerAppendixPotential Growth Rate Details of IT Technologies: Healthcare IndustryPotential Growth Rate Details of Opportunities with Vendor Relationships: Healthcare IndustryThe Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition: Future of Your Company & CareerGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy

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