The Future of IT in the Manufacturing IndustryNorth America, Latin America, and Europe

An End-user Perspective

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This research service aims to measure the current use and future decision-making behavior towards information technology (IT) within the manufacturing sector. Manufacturers have been top implementers of new IT solutions and more than 50% plan to invest in these technologies in the next two years. Mobile devices and applications will be prevalent in manufacturing due to the high degree of mobility in this environment. The ability to deliver information on machine defects, workflow difficulties, and operation efficiency in a timely manner would be crucial for keeping costs down and remaining competitive in the global marketplace.

Table of Contents

Research Objectives and MethodologyResearch ObjectivesMethodologyMethodology (continued)Executive SummaryExecutive Summary—Key Trends in ManufacturingExecutive Summary—Key Research FindingsExecutive Summary—Key Research Findings (continued)Attitudes About IT in the Manufacturing IndustryTop Challenges for IT in the Manufacturing IndustryTop Challenges for IT by Company SizeTop Challenges for IT by RegionInfluential Factors on IT Investments in the Manufacturing IndustryPrimary Drivers for IT InvestmentsPrimary Drivers for IT Investments Company SizePrimary Drivers for IT Investments by RegionCurrent and Future Use of IT in the Manufacturing IndustryCurrent Usage of ITCurrent and Future Usage of Unified CommunicationsCurrent Usage of IT by Company SizeCurrent Usage of IT by RegionTechnology DeploymentFrequency of Technology Use within the OrganizationEffectiveness of IT in Addressing Top Business Challenges in ManufacturingBusiness Challenges—Dealing with New Regulatory RequirementsBusiness Challenges—Aligning IT and Business StrategiesBusiness Challenges—Supporting Mobile WorkersImpact of Influential Factors on IT in the Manufacturing IndustryTechnical Note—Understanding Perceptual MapsPerceptual Map—IT and Influential Attributes in the Manufacturing IndustryCommunications Infrastructure, Current UsageCommunications Infrastructure, Current and Future UsageReasons for Not Using Certain IT SolutionsReasons for Not Using Certain IT Solutions (continued)High Security RisksHigh Security Risks by RegionIT and Cloud Computing in the Manufacturing IndustryCriteria for Selecting a Cloud ProviderCriteria for Selecting a Cloud Provider by Company SizeCriteria for Selecting a Cloud Provider by RegionAttitudes about the Use of Cloud Computing/Hosted CommunicationsSatisfaction with Cloud Computing Use by Company SizeSatisfaction with Cloud Computing Use by RegionNon-Users’ Attitudes toward Cloud ComputingIT Deployment CloudCurrent Deployment of IT in the Cloud by Company SizeSocial Media Strategies in the Manufacturing IndustryUse of Social Media for Internal Collaboration by VerticalUse of Customer-Facing Social Media Industry by Company SizeImplementation of Customer-Facing Social MediaCurrent Implementation of Customer-Facing Social Media by Company SizeCurrent Implementation of Customer-Facing Social MediaEfectiveness of Customer-facing Social Media to Increase the Organization's Use of Social Media for Internal CollaborationImplementation of Internal Employee Collaboration Social Media StrategiesFully Implemented Internal Employee Collaboration Social Media Strategies by Company SizeEfectiveness of Internal Employee Collaboration Social Media to Improve ProductivityPotential Benefits of Social Media within the OrganizationPotential Benefits of Social Media within the Organization (continued)Mobile Device Usage in the Manufacturing IndustryCompany-Issued DevicesCompany-Supported Mobile Operating SystemsPersonal Devices Allowed to Connect to Company Network (BYOD)BYOD Policy and EnforcementAvailable Budgets for IT in the Manufacturing IndustryThe Big Picture of IT BudgetsImpact of the Workforce on ITDistribution of Worker Types by IndustryProfileCountry of Residence and Years in IT—Manufacturing IndustryIT Decision Making Role and Job Title—Manufacturing IndustryCompanies’ and Respondents’ Geographic Reach— Manufacturing Industry Company's Global Annual Revenue—Manufacturing IndustryLegal DisclaimerThe Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition—Future of Your Company & CareerNorth America and Europe PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy




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