The Future of IT in the Retail IndustryUnited States and Europe

The Future of IT in the Retail IndustryUnited States and Europe

An End User Perspective

RELEASE DATE
09-Jul-2014
REGION
North America
Research Code: ND1F-01-00-00-00
SKU: TE00381-NA-CR_01949

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SKU
TE00381-NA-CR_01949

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Description

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) within the retail sector. Overall, almost all of the IT sector is expecting growth over the next 3 years, which makes it a good time for IT companies to invest in marketing and sales. However, it is important to keep in mind that IT budgets are far lower in the retail industry than in other major verticals. As such, retailers have clear spending priorities: not surprisingly, they want to invest in IT in order to attract and retain customers. The retail industry is further along the learning curve with regard to mobile technologies, but lacks an understanding of the benefits of unified communications.

Table of Contents

Research Objectives

Methodology

Executive Summary

Executive Summary

Overall Attitudes toward General Business Applications Opportunities: Retail Industry

Importance of Factors on IT Investments: Retail Industry

Effectiveness at Utilizing IT to Achieve Business Objectives: Retail Industry

Growth Opportunities for IT Technologies: Retail Industry

IT industry Technologies, Current and Future Usage: Retail Industry

Overall Highly Effective IT Apps: Retail Industry

Technical Note: Understanding Perceptual Maps

Perceptual Map: IT Technologies and Influential Attributes: Retail Industry

Perceptual Map: IT Technologies and Influential Attributes: Retail Industry (continued)

Opportunities with Vendor Relationships: Retail Industry

Communications Infrastructure, Current and Future Usage: Retail Industry

Current Percent of Enterprise Communications Solutions Already Moved to the Cloud: Retail Industry

IT Technologies Already Moved to the Cloud: Retail Industry

Plans to Move IT Technologies to the Cloud: Retail Industry

External and Internal Social Media Strategies for Social Media Policy Implementation: Retail Industry

Implementation of Customer-Facing Social Media Strategies: Retail Industry

Implementation of Employee Collaboration Social Media Strategies: Retail Industry

Deployment of Mobile Apps: Retail Industry

Impact of 4G Network on Deployment of Additional Mobile Apps: Retail Industry

Best Mobile Software Application Designs: Retail Industry

Current and Preferred Strategic Partners for Mobile Solutions: Retail Industry

Implementation of Network Security Technologies: Retail Industry

Outsourcing to Managed Security Service Providers: Retail Industry

Potentially Threatening Technologies: Retail Industry

Company Issued Devices: Retail Industry

Company Supported Mobile Operating Systems: Retail Industry

Personal Devices Allowed to Connect to Company Network (Bring Your Own Device): Retail Industry

BYOD Policy and Enforcement: Retail Industry

Distribution of Worker Types by Industry

Attitude Profile: Supporting New Business Needs is Driving Up Costs

Companies’ and Respondents’ Geographic Reach: Retail Industry

Country of Residence and Years in IT: Retail Industry

IT Decision Making Role and Job Title : Retail Industry

Legal Disclaimer

Potential Growth Rate Details of IT Technologies: Retail Industry

Potential Growth Rate Details of Opportunities with Vendor Relationships: Retail Industry

The Frost & Sullivan Story

Value Proposition: Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

Related Research
The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) within the retail sector. Overall, almost all of the IT sector is expecting growth over the next 3 years, which makes it a good time for IT companies to invest in marketing and sales. However, it is important to keep in mind that IT budgets are far lower in the retail industry than in other major verticals. As such, retailers have clear spending priorities: not surprisingly, they want to invest in IT in order to attract and retain customers. The retail industry is further along the learning curve with regard to mobile technologies, but lacks an understanding of the benefits of unified communications.
More Information
No Index Yes
Podcast No
Author Alpa Shah
Industries Telecom
WIP Number ND1F-01-00-00-00
Is Prebook No