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Consolidation of Participants in the Ecosystem is Leading to UC Market Development.
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Increasing investments to optimize the communication infrastructure, desire to reduce travelling costs, SMB adoption of UC, and a shift towards mobile applications are likely to be the key drivers for the unified communications market in the Middle East. Enterprise telephony, video conferencing, contact centers, and mobility are expected to be the major contributors for revenue until 2019. Traditional telephony is likely to decline in the next 3–5 years as companies try to phase out TDM infrastructure and deploy IP telephony.
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