The State of Technology in the Brazilian Government Sector, Forecast to 2022

Digital Transformation of the Public Sector to Propel Local Opportunities for Telcos with Cloud, Data Centers, and Managed Security Services Growing Fastest

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This document outlines Frost & Sullivan's syndicated research findings on digital transformation spend and emerging trends across the government sector in Brazil. As a result of the global economic crisis, governments have shifted the focus of their information and communication technologies (ICT) budgets and spend onto projects that do not require massive spending such as the improvement of eAdministration and ePublic service initiatives. In order to compete effectively, telecommunications and IT providers need to improve their understanding of particular industries, such as the government sector, and their specific requirements over time. The uptake of digital transformation can aid in creating cost-effective and efficient solutions, positive economies, and a sustainable future for a company, region, country, or even a continent. In 2016, telecommunications and IT spend within Brazil’s government sector was an estimated $980.2 million and is expected to grow at a compound annual growth rate (CAGR) of 2.9% during the 6-year forecast period, reaching $1,166.5 million by 2022.

Study Scope:
This study will provide insights for participants in the IT and telecommunications industry in Brazil looking to effectively meet the public sector’s digital transformation needs. The base year of analysis is 2016; the forecast period is 2017 to 2022.

Top Objectives:
•     Provide an overview of the domestic challenges facing the public sector ( National government and provincial government)
•     Present insights into the government sector value chain and adoption of telecommunications and IT services across value chain participants (i.e., government to citizens (G2C); government to government (G2G); and government to business (G2B))
•     Discuss digital transformation in the government sector (ecosystem, public organization, municipal/state/government spend, top opportunities, main telco offers)
•     Highlight government sector telecommunications and IT spend in 2016 and offer forecast insights
•     Provide case studies (e.g., public services apps, biometrics, municipal Wi-Fi and fiber investments)
•     Outline growth opportunities (connectivity, new infrastructure, new types of services, IT investments, Internet of Things)

Brazil´s government sees great benefit in digital transformation development, albeit the challenge of a national rollout. The key enabler of successful investments in digital transformation infrastructure will be the participation of all key telecommunications stakeholders to ensure that connectivity is deployed from urban to rural areas. With unequal access to ICT, an eGovernment may cause social exclusion. Offering multi-channel service delivery gives citizens better access to information and is an important tool in bridging eGovernment divides. Electronic kiosks, public display facilities, and mobile technologies are the centerpieces of multi-channel service delivery. eHealth and eEducation are of utmost importance in Brazil.

Pressure from state and local governments to use digital transformation as a tool in reducing corruption by monitoring tasks and budget allocation highlights solutions that increase transparency and hold the government accountable for the use of national funds. This evolution in strategy requires telecommunications and IT providers improve their understanding of industry dynamics in order to better gauge the impact of digital transformation developments on customer needs, particularly adoption trends.

Table of Contents

The State of Technology in the Brazilian Government Sector, Forecast to 2022Executive SummaryExecutive SummaryResearch OverviewResearch Aim and ObjectivesResearch OverviewMarket AnalysisForecast AssumptionsMarket DriversDrivers ExplainedMarket RestraintsRestraints ExplainedTelecommunications and IT Spend Forecast in the Government SectorGrowth Opportunities and Companies to ActionGrowth Opportunity 1—ConnectivityGrowth Opportunity 2—New InfrastructureGrowth Opportunity 3—New Types of ServicesGrowth Opportunity 4—IT InvestmentsGrowth Opportunity 5—Internet of Things (IoT)Strategic Imperatives for Success and Growth Digital Transformation in the Government SectorGlobal Government Sector at a GlanceThe Impact of Digital Transformation in the EconomyOverview of Digital Transformation in the Government SectorOverview of Digital Transformation in the Government Sector (continued)Value Chain of Digital Transformation in the Government SectorKey Trends in eGovernmentKey Technologies Building Local eGovernmentTop Challenges for IT in the Government SectorTop Technologies’ Impact on Revenues in the Government SectorTop Technologies That Positively Impact Cost Reduction Revenues in the Government SectorTop Security Concerns in the Government SectorDigital Transformation Spend in the Government SectorEcosystem of Digital Transformation Public OrganizationPublic Organization (continued)Municipal Government Spend Municipal Government Spend (continued)State Government SpendFederal Government SpendFederal Government Spend (continued)Digital Transformation OpportunityMain Telco Offers for the Government SectorCase StudiesMunicipalities Invest in Wi-Fi and Own Fiber NetworksBrazilian Public Service AppsBrazilian Public Service Apps (continued)Consortium to Renew the Network of Health MinistryBiometrics in Federal Services Starts with HealthS4SP—Health for São PauloThe Last WordThe Last Word—Key TakeawaysLegal DisclaimerThe Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition: Future of Your Company & CareerGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy




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