Third-Party Logistics Customer Satisfaction A Competitive Benchmarking Study, Indonesia

Third-Party Logistics Customer Satisfaction A Competitive Benchmarking Study, Indonesia

RELEASE DATE
01-Nov-2007
REGION
Asia Pacific
Deliverable Type
Analyst Briefing
Research Code: P0EC-01-00-00-00
SKU: TP00120-SA-AB_15418
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$10,000.00

Special Price $7,500.00 save 25 %

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SKU
TP00120-SA-AB_15418

$10,000.00

$7,500.00save 25 %

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Description

This research service, based on a 'Voice of the Customer' study done by Frost & Sullivan to identify the leading contract 3PLSP (Third-party logistics service providers) in five major industrial sectors based on logistics end user ratings, opinions and perceptions in Indonesia. It also provides insight on end-user key focus areas, initiatives, challenges, opportunities and concerns with respect to logistics management.
The research provides a comprehensive benchmarking on customer satisfaction in five major industrial sectors - automotive, IT-Electronics, pharmaceutical, FMCG and retail for 3PLSP based on 20 parameters which grouped by 5 performances categories.

Table of Contents

A 3PL Competitive Benchmarking Study on Customer Satisfaction - Indonesia

  • 3PL Customer Satisfaction: A Competitive Benchmarking Study for Indonesia
This research service, based on a 'Voice of the Customer' study done by Frost & Sullivan to identify the leading contract 3PLSP (Third-party logistics service providers) in five major industrial sectors based on logistics end user ratings, opinions and perceptions in Indonesia. It also provides insight on end-user key focus areas, initiatives, challenges, opportunities and concerns with respect to logistics management. The research provides a comprehensive benchmarking on customer satisfaction in five major industrial sectors - automotive, IT-Electronics, pharmaceutical, FMCG and retail for 3PLSP based on 20 parameters which grouped by 5 performances categories.
More Information
Deliverable Type Analyst Briefing
No Index Yes
Podcast No
Industries Transportation and Logistics
WIP Number P0EC-01-00-00-00
Is Prebook No