Third-Party Logistics Customer Satisfaction: A Competitive Benchmarking Study - Malaysia

Third-Party Logistics Customer Satisfaction: A Competitive Benchmarking Study - Malaysia

RELEASE DATE
01-Nov-2007
REGION
Asia Pacific
Deliverable Type
Economic and Databases
Research Code: P0EA-01-00-00-00
SKU: TP00118-AP-DE_15416
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$10,000.00
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SKU
TP00118-AP-DE_15416
$10,000.00
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Description

This research service, based on a 'Voice of the Customer' study done by Frost & Sullivan to identify the leading contract 3PLSP (Third-party logistics service providers) in five major industrial sectors which based on logistics end user ratings, opinions and perceptions in Malaysia. It also provides insight on end-user key focus areas, initiatives, challenges, opportunities and concerns with respect to logistics management.
This research service provides a comprehensive benchmarking on customer satisfaction in five major industrial sectors - Automotive, IT-Electronics, Pharmaceutical, FMCG and Retail for 3PLSP based on 20 parameters which grouped by 5 performances categories.

Table of Contents

A 3PL Competitive Benchmarking Study on Customer Satisfaction - Malaysia

  • 3PL Customer Satisfaction: A Competitive Benchmarking Study for Malaysia
This research service, based on a 'Voice of the Customer' study done by Frost & Sullivan to identify the leading contract 3PLSP (Third-party logistics service providers) in five major industrial sectors which based on logistics end user ratings, opinions and perceptions in Malaysia. It also provides insight on end-user key focus areas, initiatives, challenges, opportunities and concerns with respect to logistics management. This research service provides a comprehensive benchmarking on customer satisfaction in five major industrial sectors - Automotive, IT-Electronics, Pharmaceutical, FMCG and Retail for 3PLSP based on 20 parameters which grouped by 5 performances categories.
More Information
Deliverable Type Economic and Databases
No Index Yes
Podcast No
Industries Transportation and Logistics
WIP Number P0EA-01-00-00-00
Is Prebook No