Top 10 Strategic Imperatives in Next Generation 911, US, 2025

Next Generation 911 (NG911) represents an industry transformation that proactively enhances public safety by acknowledging and catering to the rapidly evolving demands, products, lifestyles, and technologies of citizens. In contrast to the legacy voice-centric enhanced 911 (E911) network, NG911 supports a more diverse set of internet protocol (IP)-based communications that will enhance the speed, accuracy, and preparation of first responders. In contrast to a legacy voice-centric E911 network, NG911 supports a more diverse set of IP-based communications, including text, data, photos, and video exchanges, that enhance first responders’ speed, accuracy, and preparation. The FCC is working closely with key stakeholders in the public safety sector to ensure a seamless and cost-effective transition to NG911. This deliverable outlines the top ten strategic imperatives in the U.S. NG911 market, identifies the associated growth opportunities for each imperative, and identifies the companies that are best equipped to capture and/or drive these opportunities. Author: Dilip Sarangan