U.S. CRM and Billing Software Markets in Communications and Utilities

U.S. CRM and Billing Software Markets in Communications and Utilities

RELEASE DATE
30-Jun-2005
REGION
North America
Research Code: F390-01-00-00-00
SKU: IT02833-AP-MR_16196
$2,450.00
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SKU
IT02833-AP-MR_16196
$2,450.00
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Description

This Frost & Sullivan study presents landmark research into the adoption patterns, market breadth and opportunities for CRM and Billing Software in Communications and Utilities. This study examines market trends, drivers, inhibitors, size and growth opportunities from aspects such as vertical markets, functional segments, and vendor categories. Vendor solution offerings and strategies are analyzed in a competitive framework and recommendations for market penetration and growth are proposed.

Table of Contents

Introduction and Executive Summary

  • Introduction
  • Market Definitions
  • Executive Summary

Industry Trends

  • Communications
  • Utilities

2004 Market

  • Vendor Peer Groups
  • Communications CRM Software Market Share by Vendor
  • Communications Billing Software Market Share by Vendor
  • Utilities CRM and Billing Software Market Share by Vendor

Market I - U.S. Communications CRM Software Market

  • Market Drivers
  • Market Restraints
  • Market Forecasts

Market II - U.S. Communications Billing Software Market

  • Market Drivers
  • Market Restraints
  • Market Forecasts

Market III - U.S. Utilities CRM and Billing Software Market

  • Market Drivers
  • Market Restraints
  • Market Forecasts

Vendor Profiles

  • CRM Suite Vendors
  • Billing Vendors
  • Analytics Vendors
  • Niche Vendors

Strategic Recommendations

  • Strategic Recommendations for Vendors

2005 Frost & Sullivan Awards

  • Market Leadership Award
  • Competitive Strategy Leadership Award
  • Product Line Strategy Leadership Award
Related Research
This Frost & Sullivan study presents landmark research into the adoption patterns, market breadth and opportunities for CRM and Billing Software in Communications and Utilities. This study examines market trends, drivers, inhibitors, size and growth opportunities from aspects such as vertical markets, functional segments, and vendor categories. Vendor solution offerings and strategies are analyzed in a competitive framework and recommendations for market penetration and growth are proposed.
More Information
No Index Yes
Podcast No
WIP Number F390-01-00-00-00
Is Prebook No