U.S. Residential Voice Services - Is Voice Still the Killer App?

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This study analyzes the market for traditional and emerging consumer voice services in the U.S. and forecasts the demand and revenues for local and long distance voice services market from 2003 to 2013. The study identifies the demand drivers and restraints for residential voice services along with the key challenges faced by various stakeholders in the market. Key competitive, consumer and market trends are presented along with strategic recommendations for successfully competing in the voice services market.

Table of Contents

U.S. Residential Voice Services - Is Voice Still the Killer App?, U.S. Residential Voice Services MarketExecutive SummaryExecutive SummaryResearch Scope and Market DefinitionsResearch Scope and ObjectivesResearch MethodologyMarket Overview and SegmentationIndustry Challenges and Market DriversIndustry ChallengesMarket DriversMarket ForecastsRevenue ForecastsDemand ForecastsKey Market TrendsVoIP MigrationIndustry ConsolidationChanging Competitive LandscapeEvolving Regulatory EnvironmentBundling Voice with Other Services - Triple and Quad PlayPricing Trends for Traditional Voice ServicesEmergence of Integrated Voice Services - Move Towards Voice 2.0Competitive LandscapeProfiles and Voice Service Strategies of Traditional Voice Service Provides - TelcosProfiles and Voice Service Strategies of Emerging Voice Service Providers - Cable MSOs; Independent VoIP Providers; VoIM Providers Competitive Benchmarking - Service Features and DetailsConclusionsStrategic RecommendationsCritical Success Matrix




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