U.S. Small Commerical Business Attitudes Towards Utility Related Services

 


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Table of Contents

U.S. Small Commerical Business Attitudes Towards Utility Related Services, Executive SummaryMarket Overview and IntroductionMarket Overview and IntroductionScopeScopeObjectivesObjectivesSummary of Key DiscoveriesSummary of Key DiscoveriesOutline of Strategic RecommendationsOutline of Strategic RecommendationsConclusionConclusionMarket Overview and IntroductionMarket Overview and IntroductionScopeScopeObjectivesObjectivesSummary of Key DiscoveriesSummary of Key DiscoveriesConclusionConclusionU.S. Small Commerical Business Attitudes Towards Utility Related Services, Industry Challenges and Research MethodologyChallenges to New Commercial Utility End-User MarketsChallenges to New Commercial Utility End-User MarketsUltra-Unpredictable Weather Patterns Threaten Grid StabilityDeleterious Consequences of Ignoring New Commercial Programs Threatens Utility FuturesLack of Synergy Imperils Programs Low Prices Suppress Key Efficiency DriversAccess to Low-Cost Financing Aids Success Utility Culture Threatens New Commercial ProgramsOver-Complexity Threatens Commercial Customer Involvement Real Opportunities for Savings May Discourage Future ParticipationLarge Commitment and Overhead for New ProgramsPoor Reputation Invites Failure Market Engineering Forecasting MethodologyOverviewStrategic Significance of the Market Engineering ForecastJudging Credibility and Accuracy of Market Engineering ForecastsForecast AssumptionsGlossary of TermsGlossary of TermsMarket Engineering Measurement Analysis of the Small Commercial Energy End-User MarketIntroductionIntroductionMarket Overview and DefinitionsMarket Overview and DefinitionsSegmentationPresentation of Strategic Significance of MeasurementsPresentation of Strategic Significance of MeasurementsMarket Size in DollarsAnnual Market GrowthMarket Growth by Compound Annual Growth RateMarket AgeDegree of CompetitivenessDegree of Technical ChangeMarket ForecastU.S. Small Commerical Business Attitudes Towards Utility Related Services, Profile of the Commercial CustomerStatistical Overview of Total SurveyStatistical Overview of Total SurveyCommercial Market ProfileCommercial Market ProfileRegional Attitudes Toward Survey ContentRegional Attitudes Toward Survey ContentCalifornia Commercial Attitudes Toward Survey ContentIllinois Commercial Attitudes Toward Survey ContentNew Hampshire Commercial Attitudes Toward Survey ContentSummary of Key FindingsSummary of Key FindingsBusiness CategoryOverall Measurement: Satisfaction With Utility CompanyAccountingArrival of First EmployeeMeasure of Building TurnoverDeparture of Last EmployeeOwnership TypeSquare Footage of All Your Business Facilities Combined?Electricity Cost (per Month)Do You Use Natural Gas?Price SensitivityU.S. Small Commerical Business Attitudes Towards Utility Related Services, Audit & Retrofit and Operations & Maintenance Commercial Market OpportunitiesMarket Overview and DefinitionsMarket Overview and DefinitionsScopeScopeMarket Engineering Revenue and Unit Forecasts (1995-2005)Market Engineering Revenue and Unit Forecasts (1995-2005)Market DriversMarket DriversDeregulationTechnology AidesMarket RestraintsMarket RestraintsIncumbent Service Market Is a Barrier to EntryCompetition Drives Down PricesOld Mentality Threatens New ProjectsValue-Added Chain AnalysisValue-Added Chain AnalysisNew Market Ventures: Commercial Utility End UsersNew Market Ventures: Commercial Utility End UsersParticipation in Energy AuditsLast Energy AuditLighting System: Owner Operated and Maintained or Contracted Out HVAC System: Owner Operated and Maintained or Contracted OutElectric Motors on Premises Greater Than 1 HorsepowerPresence of Commercial Refrigeration at Commercial Utility Customer SitesOther Electrical Systems: Owner Operated and Maintained or Contracted OutEnergy Efficiency Programs: Satisfaction with Utility CompanyNew Markets: Commercial Utility Customer Interest in Energy-Efficiency AuditsNew Markets: Commercial Utility Customer Interest in Financing for Energy-Efficiency RetrofitsNew Markets: Commercial Utility Customer Interest in HVAC System O&M ContractsNew Markets: Commercial Utility Customer Interest in Lighting System Operation & Maintenance ContractsMarket and Technology TrendsTrends by End UserDistribution Trends and Competitive StructureTechnology and Technology Trends PricingPricingAudits StrategiesDifferentiation Through Progressive-Thinking and Long-Term SupportBuild Aggressive; Intelligent TeamImmediately Seek Opportunities for Partnering Zealous Promotion of Energy EfficiencyU.S. Small Commerical Business Attitudes Towards Utility Related Services, Commercial Distributed Generation OpportunitiesMarket Overview and DefinitionsMarket Overview and DefinitionsScopeScopeMarket Engineering Research Measurement SystemMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1995-2005)Value-Added Chain AnalysisValue-Added Chain AnalysisNew Market Ventures: Commercial Utility End UsersNew Market Ventures: Commercial Utility End UsersAre Commercial Customers Interested in On-Site Power GenerationA Survey of Existing On-Site Power Generation Systems: Type of SystemA Survey of Existing On-Site Power Generation Systems: Owned or LeasedA Survey of Existing On-Site Power Generation Systems: Owner Operated and Maintained Versus OutsourcedNew Markets: Commercial Utility Customer Interest in Having On-Site GenerationNew Markets: Commercial Utility Customer Interest in Owning Versus Leasing On-Site GenerationNew Markets: Commercial Utility Customer Interest in Self-Operation and Maintenance Versus Contracting Out Pricing Market Share AnalysisStrategiesStrategiesU.S. Small Commerical Business Attitudes Towards Utility Related Services, Opportunities in Telecommunications Market Overview and DefinitionsMarket Overview and DefinitionsScopeScopeMarket Engineering Research Measurement SystemMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1995-2005)Value-Added Chain AnalysisValue-Added Chain AnalysisNew Market Ventures: Commercial Utility End UsersNew Market Ventures: Commercial Utility End UsersNew Markets: Commercial Utility Customer Interest in Long Distance Telephone ServiceNew Markets: Commercial Utility Customer Interest in Local Telephone Service New Markets: Commercial Utility Customer Interest in Internet Service New Markets: Commercial Utility Customer Interest in Changing Electric Companies to Get Both Telephone and Electricity from a New CompanyNew Markets: Commercial Utility Customer Interest in Purchasing Electronic Building Security from Their UtilityStrategiesDiversify into SecurityProvide Bundled ServicesPrice Competition via Aggressively Package Enhanced-Value Services Partner with Regional Bell Operating CompaniesU.S. Small Commerical Business Attitudes Towards Utility Related Services, Revenue-Cycle Product and Service OpportunitiesMarket Overview and DefinitionsMarket Overview and DefinitionsScopeScopeMarket Engineering Unit and Revenue Forecasts (1995-2005)Market ForecastsMarket Drivers and RestraintsValue-Added Chain AnalysisValue-Added Chain AnalysisCurrent Utility Market Future Utility MarketNew Market Ventures: Commercial Utility End UsersNew Market Ventures: Commercial Utility End UsersMetering: Measurement of Satisfaction with Utility CompanyBilling: Measurement of Satisfaction with Utility CompanyNew Markets: Commercial Customer Interest in Time-of-Use MeteringNew Markets: Commercial Customer Interest in Online BillingMarket and Technology TrendsTrends by End UserTrends by Distribution ChannelTrends by ApplicationTechnology Analysis and Trends Pricing Competitive AnalysisStrategiesStrategy 1Strategy 2Strategy 3Strategy 4U.S. Small Commerical Business Attitudes Towards Utility Related Services, Strategies for SuccessMarketing StrategiesMarketing StrategiesCreate Foundation of Revenue-Cycle ServicesCreate Foundation of Revenue-Cycle ServicesStrategic PlanningStrategic PlanningCustomer ServiceCustomer ServiceLeverage SizeLeverage SizeU.S. Small Commerical Business Attitudes Towards Utility Related Services, Database of Key Industry ParticipantsDatabase of Key Industry ParticipantsDatabase of Key Industry Participants




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