The key objective of this study is to analyze recent market and competitive trends in the U.S. wholesale toll-free services market. Wholesale toll-free services are defined as toll-free services that are bought by carriers, resellers, cable operators, and others for reselling to their own customers. The U.S. wholesale toll-free services market is likely to fare the same fate as retail toll-free services markets. As businesses and consumers continue to use Internet for a variety of activities that were associated with inbound toll-free (such as product/service inquiry, billing questions, financial account inquiries, etc.), this will have a negative impacct on toll-free voice traffic.