Unified Communications (UC) Market in the Gulf Cooperation Council (GCC), 2016–2021

Unified Communications (UC) Market in the Gulf Cooperation Council (GCC), 2016–2021

Competitive Pricing, Customer-friendly Service Level Agreements and a Wide Range of UC Offerings Under One Roof Would Remain Critical for Growth

RELEASE DATE
03-Apr-2017
REGION
South Asia, Middle East & North Africa
Research Code: P901-01-00-00-00
SKU: TE03723-SA-MR_19863

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Description

Globally, enterprises are working together to create a connected world. This comes at a time when concepts such as employee mobility, Bring Your Own Device (BYOD) and work from home are seeping fast into the corporate ecosystem. Employees are given flexibility of work, so as to avoid the regular travelling to office. Simultaneously, businesses remain connected with customers across multiple geographies over conferencing services, email, and Internet Protocol (IP) telephone networks to bridge the communication gap while avoiding physical travel. In a nutshell, collaboration solutions play a key role in binding stakeholders in business: customers, employees, suppliers, and decision makers, by making communication seamless across channels, devices, and touchpoints.
This research service analyses the state of the collaboration (unified communications applications and services) market in the GCC region. As this part of the world is among the emerging markets, it offers substantial growth opportunities for UC vendors and services providers. Governments in Saudi Arabia, UAE, and Bahrain are making high investments in digitalization and economic development which, as a result, would help the acceptance of collaboration solutions.
This Frost & Sullivan study starts with defining the various UC applications and services segments, the Mega Trends affecting growth, a look into how these trends have changed over the years, and their impact on the overall development of UC in the GCC. Various market drivers and restraints are identified. These are expected to shape the future of collaboration. In-depth market sizing and estimations are done till 2021 for UC applications and services separately and an understanding is created around major industry verticals and horizontals. Finally, the research provides an analysis of the UC market across each of the six GCC nations that are expected to grow substantially. The study is expected to be helpful for UC application vendors, service providers, investors, market evangelists, and government bodies in gauging the current market scenario and future potential till 2021.
Key Questions This Study Will Answer:
(1) What is the current state of the overall UC applications and services market across GCC countries?
(2) What are the specific drivers and challenges to growth for UC in GCC?
(3) What is the market size of UC applications and services. How is the vertical split and what are the trends?
(4) What would the market look like by the end of 2021?
(5) How are each of the countries (Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, and Oman) currently performing and what potential do they hold till 2021?
(6) What are the top growth opportunities for companies in the GCC?

Table of Contents

Key Findings

Key Findings (continued)

Key Findings (continued)

Market Engineering Measurements

CEO’s Perspective

Scope

Unified Communications Segmentation

Definitions of UC Applications

Definitions of UC Applications (continued)

Definitions of UC Applications (continued)

Definitions of UC Applications (continued)

Definitions of UC Services

Definitions of UC Services (continued)

Definitions of UC Services (continued)

Definitions of UC Services (continued)

Definitions of UC Services (continued)

Research Objectives

Key Notes and Assumptions

Key Notes and Assumptions (continued)

Key Questions This Study Will Answer

Mega Trends—Industry Verticals Impacting UC Adoption in the Region

Mega Trends—Industry Verticals Impacting UC Adoption in the Region (continued)

Market Trends—UC Segmentation by Applications and Services and by Countries

Market Trends Discussion

Market Trends—UC Segmentation by Industry Vertical

Mega Trends—Unified Communications Market in GCC, Past Versus Present

Mega Trends—Impact on the UC Applications and Services Market, Present to Future

UC Applications Market—Key Success Factors, Past Versus Present

UC Applications Market—Key Success Factors, Past Versus Present (continued)

UC Services Market—Key Success Factors, Past Versus Present

OEM Trends for Offering UC Applications in GCC

Service Provider Trends for Offering UC Services in GCC

UC Adoption as a Part of Smart Cities Initiative in the GCC

UC Applications—Distribution Channel and Value Chain Analysis

UC Services—Distribution Channel and Value Chain Analysis

Market Drivers

Drivers Explained

Drivers Explained (continued)

Market Restraints

Restraints Explained

Restraints Explained (continued)

Forecast Assumptions

Market Engineering Measurements

Revenue Forecast

Revenue Forecast Discussion

Market Overview

Market Engineering Measurements

Revenue Forecast

Revenue Forecast Discussion

Percent Revenue Forecast by Country

Percent Revenue Forecast Discussion by Country

Market Share Analysis by Vertical

Market Share Analysis by Horizontal

Market Overview

Market Engineering Measurements

Revenue Forecast

Revenue Forecast Discussion

Percent Revenue Forecast by Country

Percent Revenue Forecast Discussion by Country

Market Share Analysis by Vertical

Market Share Analysis by Horizontal

Market Overview

Market Engineering Measurements

Revenue Forecast

Revenue Forecast Discussion

Market Overview

Market Engineering Measurements

Revenue Forecast

Revenue Forecast Discussion

Market Overview

Market Engineering Measurements

Revenue Forecast

Revenue Forecast Discussion

Market Overview

Market Engineering Measurements

Revenue Forecast

Revenue Forecast Discussion

Market Overview

Market Engineering Measurements

Revenue Forecast

Revenue Forecast Discussion

Market Overview

Market Engineering Measurements

Revenue Forecast

Revenue Forecast Discussion

Growth Opportunity 1: BYOD and Mobility

Growth Opportunity 2: Virtualization

Growth Opportunity 3: SIP Trunking

Strategic Imperatives for Unified Communication Vendors and Providers

The Last Word—Predictions

The Last Word—Recommendations

Legal Disclaimer

Additional Sources of Information on UC Applications and Services Market in GCC

Learn More—Next Steps

List of Exhibits

List of Exhibits (continued)

List of Exhibits (continued)

List of Acronyms

List of Acronyms (continued)

List of Acronyms (continued)

The Frost & Sullivan Story

Value Proposition: Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

Related Research
Globally, enterprises are working together to create a connected world. This comes at a time when concepts such as employee mobility, Bring Your Own Device (BYOD) and work from home are seeping fast into the corporate ecosystem. Employees are given flexibility of work, so as to avoid the regular travelling to office. Simultaneously, businesses remain connected with customers across multiple geographies over conferencing services, email, and Internet Protocol (IP) telephone networks to bridge the communication gap while avoiding physical travel. In a nutshell, collaboration solutions play a key role in binding stakeholders in business: customers, employees, suppliers, and decision makers, by making communication seamless across channels, devices, and touchpoints. This research service analyses the state of the collaboration (unified communications applications and services) market in the GCC region. As this part of the world is among the emerging markets, it offers substantial growth opportunities for UC vendors and services providers. Governments in Saudi Arabia, UAE, and Bahrain are making high investments in digitalization and economic development which, as a result, would help the acceptance of collaboration solutions. This Frost & Sullivan study starts with defining the various UC applications and services segments, the Mega Trends affecting growth, a look into how these trends have changed over the years, and their impact on the overall development of UC in the GCC. Various market drivers and restraints are identified. These are expected to shape the future of collaboration. In-depth market sizing and estimations are done till 2021 for UC applications and services separately and an understanding is created around major industry verticals and horizontals. Finally, the research provides an analysis of the UC market across each of the six GCC nations that are expected to grow substantially. The study is expected to be helpful for UC application vendors, service p
More Information
No Index No
Podcast No
Author Rajarshi Dhar
Industries Telecom
WIP Number P901-01-00-00-00
Is Prebook No