Unified Communications (UC) Market in the Gulf Cooperation Council (GCC), 2016–2021
Unified Communications (UC) Market in the Gulf Cooperation Council (GCC), 2016–2021
Competitive Pricing, Customer-friendly Service Level Agreements and a Wide Range of UC Offerings Under One Roof Would Remain Critical for Growth
03-Apr-2017
South Asia, Middle East & North Africa
Market Research
Globally, enterprises are working together to create a connected world. This comes at a time when concepts such as employee mobility, Bring Your Own Device (BYOD) and work from home are seeping fast into the corporate ecosystem. Employees are given flexibility of work, so as to avoid the regular travelling to office. Simultaneously, businesses remain connected with customers across multiple geographies over conferencing services, email, and Internet Protocol (IP) telephone networks to bridge the communication gap while avoiding physical travel. In a nutshell, collaboration solutions play a key role in binding stakeholders in business: customers, employees, suppliers, and decision makers, by making communication seamless across channels, devices, and touchpoints.
This research service analyses the state of the collaboration (unified communications applications and services) market in the GCC region. As this part of the world is among the emerging markets, it offers substantial growth opportunities for UC vendors and services providers. Governments in Saudi Arabia, UAE, and Bahrain are making high investments in digitalization and economic development which, as a result, would help the acceptance of collaboration solutions.
This Frost & Sullivan study starts with defining the various UC applications and services segments, the Mega Trends affecting growth, a look into how these trends have changed over the years, and their impact on the overall development of UC in the GCC. Various market drivers and restraints are identified. These are expected to shape the future of collaboration. In-depth market sizing and estimations are done till 2021 for UC applications and services separately and an understanding is created around major industry verticals and horizontals. Finally, the research provides an analysis of the UC market across each of the six GCC nations that are expected to grow substantially. The study is expected to be helpful for UC application vendors, service providers, investors, market evangelists, and government bodies in gauging the current market scenario and future potential till 2021.
Key Questions This Study Will Answer:
(1) What is the current state of the overall UC applications and services market across GCC countries?
(2) What are the specific drivers and challenges to growth for UC in GCC?
(3) What is the market size of UC applications and services. How is the vertical split and what are the trends?
(4) What would the market look like by the end of 2021?
(5) How are each of the countries (Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, and Oman) currently performing and what potential do they hold till 2021?
(6) What are the top growth opportunities for companies in the GCC?
Key Findings
Key Findings (continued)
Key Findings (continued)
Market Engineering Measurements
CEO’s Perspective
Scope
Unified Communications Segmentation
Definitions of UC Applications
Definitions of UC Applications (continued)
Definitions of UC Applications (continued)
Definitions of UC Applications (continued)
Definitions of UC Services
Definitions of UC Services (continued)
Definitions of UC Services (continued)
Definitions of UC Services (continued)
Definitions of UC Services (continued)
Research Objectives
Key Notes and Assumptions
Key Notes and Assumptions (continued)
Key Questions This Study Will Answer
Mega Trends—Industry Verticals Impacting UC Adoption in the Region
Mega Trends—Industry Verticals Impacting UC Adoption in the Region (continued)
Market Trends—UC Segmentation by Applications and Services and by Countries
Market Trends Discussion
Market Trends—UC Segmentation by Industry Vertical
Mega Trends—Unified Communications Market in GCC, Past Versus Present
Mega Trends—Impact on the UC Applications and Services Market, Present to Future
UC Applications Market—Key Success Factors, Past Versus Present
UC Applications Market—Key Success Factors, Past Versus Present (continued)
UC Services Market—Key Success Factors, Past Versus Present
OEM Trends for Offering UC Applications in GCC
Service Provider Trends for Offering UC Services in GCC
UC Adoption as a Part of Smart Cities Initiative in the GCC
UC Applications—Distribution Channel and Value Chain Analysis
UC Services—Distribution Channel and Value Chain Analysis
Market Drivers
Drivers Explained
Drivers Explained (continued)
Market Restraints
Restraints Explained
Restraints Explained (continued)
Forecast Assumptions
Market Engineering Measurements
Revenue Forecast
Revenue Forecast Discussion
Market Overview
Market Engineering Measurements
Revenue Forecast
Revenue Forecast Discussion
Percent Revenue Forecast by Country
Percent Revenue Forecast Discussion by Country
Market Share Analysis by Vertical
Market Share Analysis by Horizontal
Market Overview
Market Engineering Measurements
Revenue Forecast
Revenue Forecast Discussion
Percent Revenue Forecast by Country
Percent Revenue Forecast Discussion by Country
Market Share Analysis by Vertical
Market Share Analysis by Horizontal
Market Overview
Market Engineering Measurements
Revenue Forecast
Revenue Forecast Discussion
Market Overview
Market Engineering Measurements
Revenue Forecast
Revenue Forecast Discussion
Market Overview
Market Engineering Measurements
Revenue Forecast
Revenue Forecast Discussion
Market Overview
Market Engineering Measurements
Revenue Forecast
Revenue Forecast Discussion
Market Overview
Market Engineering Measurements
Revenue Forecast
Revenue Forecast Discussion
Market Overview
Market Engineering Measurements
Revenue Forecast
Revenue Forecast Discussion
Growth Opportunity 1: BYOD and Mobility
Growth Opportunity 2: Virtualization
Growth Opportunity 3: SIP Trunking
Strategic Imperatives for Unified Communication Vendors and Providers
The Last Word—Predictions
The Last Word—Recommendations
Legal Disclaimer
Additional Sources of Information on UC Applications and Services Market in GCC
Learn More—Next Steps
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
List of Acronyms
List of Acronyms (continued)
List of Acronyms (continued)
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Deliverable Type | Market Research |
---|---|
No Index | No |
Podcast | No |
Author | Rajarshi Dhar |
Industries | Telecom |
WIP Number | P901-01-00-00-00 |
Is Prebook | No |