United States Clinical Laboratory Information Systems (CLIS) Markets: End-User Study


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Table of Contents

United States Clinical Laboratory Information Systems (CLIS) Markets, Executive SummaryIntroductionIntroductionMarket SummaryCurrent Status and Future Needs of End-UsersProduct Perception and NeedsPurchasing Patterns and Buying DecisionsEnd User Evaluation of CLIS SuppliersUnited States Clinical Laboratory Information Systems (CLIS) Markets, Introduction to the MarketMarket Definitions and OverviewClinical Laboratories MarketClinical Laboratory Information SystemsGlossary of TermsGlossary of TermsList of AcronymsList of AcronymsUnited States Clinical Laboratory Information Systems (CLIS) Markets, Scope and Research MethodologyIntroductionIntroductionScope and DefinitionScope and DefinitionSampling ProcessPopulationSample Definition and SizeQuestionnaire DevelopmentFramework DevelopmentQualifiersStructurePretestingData Acquisition and SummaryQuestionnaire AdministrationData SummaryData Analysis and Report WritingFrequenciesCross TabulationsReport StructureReport WritingRatingsRatingsUnited States Clinical Laboratory Information Systems (CLIS) Markets, CLIS: Current Status and Future End-User NeedsOverviewOverviewCLIS End Users by State CLIS End Users by Geographic RegionNumber of Employees at Each FacilityNumber of Laboratories Per End-UserNumber of CLIS Per LaboratoryLevel of AutomationFirst CLIS InstallationWhen the Latest CLIS was InstalledFrequency with which CLIS is UpgradedNumber of Major Hardware and Software UpgradesTime Frame for the Next CLIS UpgradePlans to Install CLIS in the FutureTime Frame for Installing CLISAverage Time Required to Install CLISFrequency with which CLIS is ReplacedReplacement of Older CLIS SystemsSamples Processed in a DaySample SourceSample Source Category by Laboratory TypePlans to Change the Present SystemReasons For Not Deploying CLISConclusionUnited States Clinical Laboratory Information Systems (CLIS) Markets, CLIS: End-User Product Perception and NeedsOverviewOverviewOverall Rating of Importance of CLIS Features and CharacteristicsWindows NT-Based SystemGraphical User Interface (GUI)Text Retrieval Menu Prompted SystemVoice ActivationTotal Business Solution CapabilityClient/Server CapabilityRemote CapabilityClinical Information Management SystemEnterprise-Wide Data CommunicationsConnectivity to POCRoboticsOpen Platform SystemsBar CodingWeb TechnologyEase of UseConclusionsUnited States Clinical Laboratory Information Systems (CLIS) Markets, CLIS: End-User Purchasing PatternsOverviewOverviewDistribution Channel AnalysisOverall Statistical Rating by Purchase CriteriaPurchasing Criteria of End-UsersProduct PriceProduct QualityPast Experience with Similar InstallationsProduct FeaturesVendor ReputationPortabilityScalabilityOpen ArchitectureExperience with Product InnovationCompatibility with Available Hardware/Software ProductsAvailability of Spare PartsAvailability of Engineering Experience and Technical ResourcesAccess to Software Up-GradesConsulting ServicesBenefits Versus Cost of SystemConclusionsUnited States Clinical Laboratory Information Systems (CLIS) Markets, End-User Evaluation of CLIS Supplier Services and ProductsOverviewOverviewMajor Suppliers in the CLIS IndustryCLIS Vendors by Product TypeOverall Statistical Ratings for CLIS Supplier Products and ServicesOverall Product QualityResponsiveness and Quality of After Sales ServiceSpeed of Installation and DeliveryResponsiveness to TroubleshootingAvailability of Spare PartsAccess to Software and Hardware UpgradesTechnical Staff Capability and SupportField Personnel AttitudeTelephone ResponsivenessCommunication of Technological DevelopmentsTraining SupportProduct PricesTimely Provision of Manuals and GuidesOverall RatingAreas of Improvement DesiredConclusionsUnited States Clinical Laboratory Information Systems (CLIS) Markets, Database of Study ParticipantsMarket ParticipantsMarket ParticipantsUnited States Clinical Laboratory Information Systems (CLIS) Markets, QuestionnaireQuestionnaireQuestionnaire

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