United States Operator Services Markets

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Table of Contents

United States Operator Services Markets, Executive SummaryIntroduction to the U.S. Operator Services MarketIntroduction to the U.S. Operator Services MarketSummary of Major FindingsMarket Growth, Opportunities, and Total ForecastAnalysis by Major Segment Competitive AnalysisConclusionsUnited States Operator Services Markets, Industry Challenges and Research MethodologyIdentification of Challenges Facing the Operator Services MarketIdentification of Challenges Facing the Operator Services MarketFailure to Develop Effective Customer Service Policies Leads to Reduced Profit OpportunitiesReduced Pricing of Wireless Services Causes Reduction in Usage of Wireline Operator ServicesHigh Prices of Operator Services Cause Potential Customers to Seek Alternative ServicesLack of Operator Training Results in Inferior Service and Customer FrustrationDecreasing Prices of Prepaid Calling Cards Discourages Usage of Operator ServicesInability to Provide Accurate Information Discourages Customer Purchase of Directory ServicesRising Operational Costs Negatively Impact Service Provider Profit MarginsContinued Availability of Free Print Directories Discourages Potential Customers from Purchasing Directory Assistance Services Over the TelephoneIncreasing Popularity of Personal Toll Free Numbers Draws Customers Away From Collect CallingIncreasing Usage of Internet Directory Assistance Inhibits the Growth of Telephone Directory AssistanceMarket Engineering Forecasting MethodologyOverviewStrategic Significance of the Market Engineering ForecastJudging Credibility and Accuracy of Market Engineering ForecastsForecast AssumptionsGlossary of TermsList of DefinitionsList of AcronymsMarket Engineering Measurement Analysis of the Operator Services IndustryIntroductionIntroductionMarket Overview and DefinitionsMarket Overview and DefinitionsPresentation of Strategic Significance of Measurements Presentation of Strategic Significance of Measurements Market AgeRevenuesPotential RevenuesBase Year Market Growth RateForecast Period Market Growth RateSubscribers/VolumeAverage PricePrice RangePrice SensitivityCompetitorsDegree of CompetitivenessDegree of Technical ChangeMarket ConcentrationUnited States Operator Services Markets, Drivers, Restraints, Market Forecasts, and Other Market Trends for the Operator Services MarketDrivers and RestraintsMarket DriversMarket RestraintsMarket ForecastsMarket ForecastsPercent of Revenues by Service TypePercent of Revenues by Service TypePercent of Revenues by Service Provider TypePercent of Revenues by Service Provider TypePercent of Revenues by End-User TypePercent of Revenues by End-User TypeMarket Engineering Research for the Directory Assistance Services Market 1995-2005Total Market AnalysisMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Volume and Revenue Forecasts (1995-2005)Pricing Strategy and Trend AnalysisCompetitive StructureMarket Engineering Research for the Collect Calling Services Market 1995-2005Total Market AnalysisMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1995-2005)Pricing Strategy and Trend AnalysisCompetitive StructureMarket Engineering Research for the Alternative Operator Assistance Services Market 1995-2005Total Market AnalysisMarket Overview and DefinitionsMarket Engineering Research Measurement SystemMarket Engineering Unit and Revenue Forecasts (1995-2005)Pricing Strategy and Trend AnalysisCompetitive StructureMarket Engineering Research for the End-User Markets for U.S. Operator Services Forecast of the Traditional End-User MarketMarket Overview and DefinitionsRevenue ForecastsEnd-User Group AnalysisForecast of the Other End-User MarketMarket Overview and DefinitionsRevenue Forecasts End-User Group AnalysisStrategic Analysis and Forecasts of the Institutional Industry MarketMarket Overview and DefinitionsRevenue Forecasts End-User Group AnalysisStrategic Analysis and Forecasts of the Hospitality End-User MarketMarket Overview and DefinitionsRevenues ForecastsEnd-User Group AnalysisUnited States Operator Services Markets, Market Engineering StrategyHow to Improve the Market Engineering Strategy Development ProcessStrategy Segmentation SystemMarket Engineering Strategic RecommendationsMarketing DepartmentResearch and Development Department Corporate Management Department




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