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US Automotive Technicians’ Choice Survey of Replacement Parts, 2016
US Automotive Technicians’ Choice Survey of Replacement Parts, 2016
Technicians Shifting to Digital Platforms
RELEASE DATE
10-May-2017
10-May-2017
REGION
North America
North America
Deliverable Type
Customer Research
Customer Research
Research Code: K1C7-01-00-00-00
SKU: AU01478-NA-CR_19996
$20,000.00
Special Price $15,000.00 save 25 %
In stock
SKU
AU01478-NA-CR_19996
The importance of technicians as customers for part suppliers continues to grow with the continued expansion of the Do-It-For-Me (DIFM) channel in the US automotive aftermarket. Although the aftermarket is a mature and stable channel in the United States, market trends such as digitization and private labeling are steadily transforming how technicians purchase their parts and their preferences surrounding brands. Frost & Sullivan's annual technicians’ choice survey of replacement parts has been tracking these changes for several years. The study reveals critical data about the purchase drivers and habits of technicians, providing companies with actionable information to improve their market position and targeting.
Key Findings
Respondent Profile
Shop Profile—Independent Garage
Shop Profile—Franchise Garage
Shop Profile—Dealership
Key Vendor Selection Criteria
Key Vendor Selection Criteria by Type of Garage
Use of Purchase Channels
Purchase Channels in Use
Methods of Order Placement
Willingness to Install a Spare Part Purchased Online by Customers
Most Prevalent Battery Brands Installed
Battery Brands in Use from 2013–2016
Key Batteries Selection Criteria
Key Batteries Selection Criteria by Type of Garage
Top 10 Battery Brands
Best Battery Brands 2013–2016
Battery Selection Process
A Matrix to Guide the Strategic Prioritization of Needs to Optimize Preference
Strategic Prioritization of Needs—Batteries
Strategic Prioritization of Needs
Technical Note—Understanding Brand Maps
Brand Map
Key Tires Selection Criteria
Key Tires Selection Criteria by Type of Garage
Most Prevalent Tire Brands in Use
Tire Brands in Use 2013–2016
Stategic Prioritization of Needs—Tires
Strategic Prioritization of Needs—Tires (continued)
Brand Map
Best Tire Brands
Best Tire Brands 2013–2016
Tire Selection Process
Key Motor Oil Selection Criteria
Key Motor Oil Selection Criteria by Shop Type
Most Prevalent Motor Oil Brands in Use
Type of Motor Oil in Use
Motor Oil Brands in Use 2013–2016
Strategic Prioritization of Needs—Motor Oil
Strategic Prioritization of Needs
Brand Map
Best Motor Oil Brands
Best Motor Oil Brands 2013–2016
Motor Oil Selection Process
Oil Filters Selection Criteria
Key Brake Pads Selection Criteria
Key Brake Pads Selection Criteria by Shop Type
Brake Pads Brands in Use
Brake Pad Brands in Use 2013–2016
Strategic Prioritization of Needs—Brake Pads
Strategic Prioritization of Needs
Brand Map
Top 10 Brake Pad Brands
Best Brake Pad Brands 2013–2016
Brake Pads Selection Process
Replacing Brake Pad Hardware
Legal Disclaimer
The Frost & Sullivan Story
Value Proposition—Future of Your Company & Career
Global Perspective
Industry Convergence
360º Research Perspective
Implementation Excellence
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Purchase includes:
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The importance of technicians as customers for part suppliers continues to grow with the continued expansion of the Do-It-For-Me (DIFM) channel in the US automotive aftermarket. Although the aftermarket is a mature and stable channel in the United States, market trends such as digitization and private labeling are steadily transforming how technicians purchase their parts and their preferences surrounding brands. Frost & Sullivan's annual technicians’ choice survey of replacement parts has been tracking these changes for several years. The study reveals critical data about the purchase drivers and habits of technicians, providing companies with actionable information to improve their market position and targeting.
| Deliverable Type | Customer Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Kumar Saha |
| Industries | Automotive |
| WIP Number | K1C7-01-00-00-00 |
| Keyword 1 | US automotive after |
| Keyword 2 | US Automotive Technicians |
| Keyword 3 | stable channel in the United States |
| Is Prebook | No |