Introduction and Market Prospects

• Content and Definitions
• Sector Overview
• Market Forecasts
• Key Industry End-Users

Strategic Conclusions

• Key Findings
• Product Life Cycle Analysis
• Critical Success Factors
• SWOT Analysis
• Competitive Structure Analysis

Profile of Demand Requirements

• Market Engineering Research Measurement System
• Drivers of Demand
• Restraints of Demand
• Regional Comparison

On-site W & WW Treatment Analysis

• Water & Wastewater Volumes
• On-site Treatment Plants
• Age of On-site Treatment
• Water Quality and Effluent Limits
• Water Sources and Recycling
• Trends by Water Treatment Technology
• Trends by Wastewater Treatment Technology

Customer Satisfaction

• Strengths and Weaknesses of Supply
• Overall Satisfaction with Suppliers
• Satisfaction with Supplier Factors
• Satisfaction with Price
• Satisfaction with Customer Service
• Satisfaction with Product Quality
• Satisfaction with Functionality
• Satisfaction with Added Services
• Satisfaction with Reliability
• Satisfaction with Delivery Time

Purchasing Behaviour

• Key Investment Decisions
• Key Purchasing Criteria
• Product and Service Related Criteria
• Reliability Criteria
• Output Quality Criteria
• Treatment Efficiency Criteria
• Safety Criteria
• Size Criteria
• Life Span Criteria
• Investment and Operation Cost Criteria
• Delivery Time Criteria
• After Sales Service Criteria
• Product Training Criteria
• Legislative Compliance Criteria

Supplier Selection

• Supplier Selection Criteria
• Brand Name Criteria
• Product Range Criteria
• Industry Experience Criteria
• Quality of Service Criteria
• E-Commerce Criteria
• Account Management Criteria
• New Products Criteria
• Proximity Criteria
• Supplier Information Utility
• Utility of Reference Lists
• Utility of Company Reputation
• Utility of Marketing Promotion
• Utility of Trade Fairs
• Preference of Supplier Types
• Customer Loyalty and Supplier Changes
• New Supplier Acceptance

Distribution Demands

• Contractual Requirements
• Replacement Contracts
• Project Completion Time
• Component Delivery Time

Perception of Suppliers

• Key Perceptions
• Perception of Leading Suppliers
• Brand Awareness Levels
• Supplier Performance Ratings
• Competitive Supply Position
• Innovative and Responsive Strategies

Investment Trends

• Total Investment Levels
• Forms of Investment