Web self-service - Market Insight

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Regular Price: USD 795.00

Special Price USD 556.50


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Internet infrastructure and technology has reshaped the way organizations provide sales and technical support to their channels and customers. Propelled by rising costs of telephony support, the market for web self-service is quickly becoming a ubiquitous method of supplying and retrieving corporate product, service and technical information and data. This Insight provides a look at the major trends, adoption patterns and markets for web self-service along with summary of recommendations for participating vendors.

Table of Contents

Web self-service - Market Insight, Web self-serviceIntroduction IntroductionMarket OverviewMarket OverviewAdoption PatternsAdoption Patterns Summary and RecommendationsSummary and Recommendations

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