What Millennials Want That Your Systems Can’t Deliver: Flexibility at a Whole New Level

What Millennials Want That Your Systems Can’t Deliver: Flexibility at a Whole New Level

RELEASE DATE
10-Jun-2016
REGION
North America
Research Code: 9B0F-00-01-00-00
SKU: IT03083-NA-SF_18670

$3,000.00

Special Price $2,250.00 save 25 %

In stock
SKU
IT03083-NA-SF_18670

$3,000.00

$2,250.00 save 25 %

DownloadLink

Pay by invoice

ENQUIRE NOW

Description

This report uses the demand characteristics of millennials as a model for identifying how CSPs should expand their business management solutions to better meet the personal engagement needs of their customers. With the evolution to DSPs in various stages of planning and implementation, this report also explains how one solution supplier partnership—MATRIXX Software and Vlocity—delivers CSPs the real-time tools that are essential for providing a “Millennialized” customer experience.

Table of Contents

SPIE 2016 #21 - June 10/2016

  • Introduction
  • Globally, Smartphones are Improving Our Digital Lifestyle
  • Today’s Business Reality: Customers are Frustrated
  • Is Real-Time Responsiveness the Key to Differentiation?
  • Installed Systems Lack Market Responsiveness
  • CSPs Can Differentiate on Customer Experience
  • What Customers Have Achieved Already
  • Stratecast - The Last Word
  • About ODAM
  • About Stratecast
  • About Frost & Sullivan
Related Research
This report uses the demand characteristics of millennials as a model for identifying how CSPs should expand their business management solutions to better meet the personal engagement needs of their customers. With the evolution to DSPs in various stages of planning and implementation, this report also explains how one solution supplier partnership—MATRIXX Software and Vlocity—delivers CSPs the real-time tools that are essential for providing a “Millennialized” customer experience.
More Information
No Index No
Podcast No
Author Karl Whitelock
Industries Information Technology
WIP Number 9B0F-00-01-00-00
Is Prebook No