World Outbound Dialing Markets

World Outbound Dialing Markets

RELEASE DATE
30-Dec-2004
REGION
Global
Research Code: F239-01-00-00-00
SKU: IT01938-GL-MR_11693
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SKU
IT01938-GL-MR_11693

$2,450.00

$1,837.50save 25 %

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Description

This study covers market and technology trends and provides market sizing and forecasts for the World Outbound Dialing market. Among the types of outbound (telephony) contact methods are predictive, preview, power dialing. Contact centers are feverishly attempting to maximize their effectiveness to serve customers on inbound and permission-based, outbound initiatives. Outbound dialing solutions are used in proactive customer care campaigns and integration into comprehensive CRM strategies are significant drivers for the market. This research analysis provides vendors with valuable insight to make actionable decisions on pricing, packaging, promotion of their products and services on a worldwide basis.

Table of Contents

Introduction and Definitions

  • Introduction and Definitions

Summary of Major Findings

  • State of the Market
  • Market Engineering Measurements
  • Market and Technology Trends
  • Market Drivers
  • Market Challenges
  • Market Restraints

Revenue & Unit Shipment Forecasts

  • World
  • North America
  • Europe
  • Asia Pacific
  • Latin America

Competitive Dynamics

  • Market Share Analysis
  • Competitive Structure
  • Vendor Profiles

Strategic Analysis

  • Awards
  • Strategic Recommendations
Related Research
This study covers market and technology trends and provides market sizing and forecasts for the World Outbound Dialing market. Among the types of outbound (telephony) contact methods are predictive, preview, power dialing. Contact centers are feverishly attempting to maximize their effectiveness to serve customers on inbound and permission-based, outbound initiatives. Outbound dialing solutions are used in proactive customer care campaigns and integration into comprehensive CRM strategies are significant drivers for the market. This research analysis provides vendors with valuable insight to make actionable decisions on pricing, packaging, promotion of their products and services on a worldwide basis.
More Information
No Index Yes
Podcast No
Industries Information Technology
WIP Number F239-01-00-00-00
Is Prebook No