This strategic analysis is part of Frost & Sullivan’s continued coverage of the web collaboration marketplace. Within this analysis, Frost & Sullivan has identified market challenges, drivers, restraints, competitive landscape, and growth opportunities within the web conferencing hosted services market. There are several growth opportunities within the web conferencing services market. Businesses are being compelled to cut costs and enhance worker productivity. As a result, organizations are increasingly evaluating use of collaborative tools like web conferencing for connecting dispersed teams and remote employees. Furthermore, there is a growing interest in cloud services and IT is increasing the spending on SaaS-based offerings.