AI is the Key Disruptive Technology that Will Drive the Future Growth of the Public Sector
11-Aug-2021
Global
Market Research
PBEF-01-00-00-00
IT04367-GL-MT_25670
This Frost & Sullivan research service examines the role artificial intelligence (AI) will play in the transformation of the public sector. As the public sector continues to evolve, governments have started adopting AI by implementing pilot projects in partnership with the private sector. Among the key public sector areas, defence and military has witnessed high uptake of AI technology. As the pace of technology adoption increases in the public sector, cognitive intelligence technologies, including AI, deep learning, natural language processing (NLP), and computer vision, will be able to create a meaningful impact – not only by bringing about process optimization but also by enabling the delivery of better public services in different sectors, including public governance, healthcare, education, and security and surveillance. The study identifies the key AI trends in the public sector, including the rising adoption of conversational chatbots, the emergence of edge-based computing systems, and the advent of the AI-as-a-Service model. The study concludes that data readiness, skills development, and ecosystem support will play an important role in the public sector’s AI adoption roadmap.
Why Is It Increasingly Difficult To Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Use of Artificial Intelligence (AI) in the Public Sector
Growth Opportunities Fuel the Growth Pipeline Engine™
The Public Sector and its AI Adoption Journey
The Public Sector’s AI Adoption Journey: Most Global Governments are in the Strategy Design and Proof-of-Concept Stages
National Strategies and Policies Adopted by the Public Sector to Increase AI Adoption
National Strategies and Policies Adopted by the Public Sector to Increase AI Adoption (continued)
Key Building Blocks of AI Deployment in the Public Sector
Public Sector Segments—Potential AI Adoption, 2020-2021
AI in the Delivery of Effective Public Governance
AI in the Delivery of Public Transport Services
AI in the Delivery of Public Healthcare Services
AI in the Delivery of Public Military and Intelligence Services
AI in the Delivery of Education Services
AI in the Delivery of Emergency Support Services
AI in the Delivery of Surveillance and Security Services
Trend 1—Embedding of Conversational AI in Various Application Areas in the Public Sector
Trend 2—AI-based Edge Computing Systems to Drive Better and Faster Decision-making Processes
Trend 3—Emergence of the AI-as-a-Service Model in the Government Sector
Trend 4—Development of Open Data Structures and the Building of AI Capabilities on Those Databases
Company Profile—Quantiphi
Company Profile—Intel India
Company Profile—Infosys
National Strategies will Continue to Focus on Data Structure, Skills Training, and Ecosystem Development to Enable and Accelerate AI Adoption
AI will Continue to Find Adoption in the Public Sector, and its Usage will Extend to Social Good
Data Preparation and Management will Play a Significant Role in the Public Sector’s AI Adoption Journey
Company to Watch—Altair Engineering
Company to Watch—Daffodil Software
Company to Watch—SFL Scientific
Growth Opportunity 1—AI-focused Consulting and Services for the Public Sector, 2020
Growth Opportunity 1—AI-focused Consulting and Services for the Public Sector, 2020 (continued)
Growth Opportunity 2—Cybersecurity Solutions for the Prevention of Data Breaches, 2020
Growth Opportunity 2—Cybersecurity Solutions for the Prevention of Data Breaches, 2020 (continued)
Growth Opportunity 3—Leveraging NLP for Public Sector Operations, 2020
Growth Opportunity 3—Leveraging NLP for Public Sector Operations, 2020 (continued)
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| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Hemangi Patel |
| Industries | Information Technology |
| WIP Number | PBEF-01-00-00-00 |
| Is Prebook | No |
| GPS Codes | 9705-C1,9658 |
AI in the Public Sector Growth Opportunities
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