Growing Internet ubiquity across the world has resulted in endless possibilities for businesses and consumers. Connected living has become a reality. There will be at least 80 billion connected devices by 2020; and 10 connected devices for each household. The size of the Internet economy will reach $14.7 trillion; the digital economy will be augmented by IoT.

In this backdrop, the telecom industry is facing increasing competition, market saturation, and commoditization of technology-- challenging telcos to differentiate themselves with innovative services and applications. The rise in technological savviness in consumers and increasingly sophisticated technologies reaching masses has led to intra-industry and cross industry competition across several segments of the telecommunications sector to provide more end-to-end solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry.

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 01 Jun 2023  |  North America

    Long-Term Impacts of Evolving Cloud Communications Trends on Telecom Operators

    Trusted Voice and Integration Services Drive Growth for Providers in a Collaboration-First Market

    Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Current adoption and future demand for Microsoft Teams Phone and Microsoft Teams Phone Mobile, as ...

  2. 16 May 2023  |  Global

    Programmable Communications Outlook and Opportunities

    API Driven Communications Power Next Generation Customer and Employee Experiences

    Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...

  3. 16 May 2023  |  Global

    Frost Radar™: 5G Network Infrastructure, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    This Frost RadarTM covers the year 2022. Frost & Sullivan defines 5G network infrastructure to include the following: • Radio access networks (RAN) • Transport networks • Core networks, which may include one or more edge networks The 5G network infrastructure market includes public networks run by communications service provid...

  4. 10 May 2023  |  North America

    North American Consumer Communication Services Tracker—Fourth Quarter 2022 (4Q22)

    Subscriber, Revenue, Net Add (loss), Projection, and Market Share Tracker for Broadband, Video, Voice, and Wireless Services

    The consumer communication services tracker for the fourth quarter of 2022 provides detailed information on several companies in the US and Canadian markets. The aggregated data, delivered by country, technology, and company, includes subscriber, revenue, net add (loss), projection, and market share for the wireless, video, voice, and broadband ser...

  5. 26 Apr 2023  |  Global

    Evaluating Demand for PBX Functionality and PSTN Connectivity

    Is the Future of Business Call Control Mobile?

    Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Demand for private branch exchange (PBX) and cloud/mobile PBX functionality • Evolution of enter...

  6. 30 Mar 2023  |  North America

    2023 UCC Buyers’ Perspectives

    Digital Technology Investment Plans are Strong Amid Trying Macro Conditions

    As the pandemic fades there are questions about the sustainability of remote and hybrid work, how to modify office real estate to support remote work and better employee engagement. IT decision maker input in Frost & Sullivan's latest survey provides answers. Business leaders are confident that remote work is solidified as a norm, and that supporti...

  7. 22 Mar 2023  |  North America

    Growth Opportunities in the US Mobile Communications Industry

    Fixed Wireless Access, Wearables, and Mobile Hotspots are Compelling Growth Areas for Tier I Operators

    The US mobile communications market continues to grow at a steady pace. The number of mobile connections has crossed 500 million, which means there are more cellular connections than people in the United States. Despite high penetration rates, the number of connections has continued to increase. Wireless high-speed broadband services, developments ...

  8. 21 Mar 2023  |  North America

    Apple Performance Tracker, Q4 2022

    Smartphones, Services, and Wearables Generated the Best Growth Opportunities in 2022

    This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both product unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and other Apple-branded and third-party accessories. It includes historical, quarterly data for all categories of products, from Q1 2007...

  9. 03 Mar 2023  |  North America

    North American Mobile Tracker, Q4 2022

    5G Mobile Computing, Fixed Wireless Access, Wearables, and IoT Devices will Ensure North American Mobile Operators’ Future Growth Potential

    The continued penetration of high-speed broadband services in advanced mobile devices, developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents metrics for leading mobile opera...

  10. 30 Jan 2023  |  Global

    Global 5G Network Infrastructure Growth Opportunities

    Future Growth Potential Enhanced by New Use Cases, Increased Competitive Intensity, and Disruptive Technologies

    The fifth generation of wireless technology (5G) has arrived and is being rolled out globally. 5G is possible because of the contributions of previous generations of wireless communications and a number of disruptive technologies, each of which must be understood at least at a high level to paint a full picture of the industry. The radio access net...