Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 28 Jun 2023  |  Global

    Contact Center Digital Transformation in the BFSI Industry: A Customer Perspective, Global, 2023 to 2024

    Employee Engagement is the Top Corporate Objective

    BFSI organizations are exploring ways to expand their business and boost the productivity of their employees while establishing closer relationships with their customers while delivering great products/ services. Digital transformation is really enabling BFSI organizations to unlock these outcomes. Extending this further, BFSI contact centers focus...


    Special Price $4,455.00 save 10 %

  2. 07 Jun 2023  |  North America

    Frost Radar™: Dedicated Internet Access in North America, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Dedicated internet access (DIA) has become a must-have for businesses that rely heavily on cloud applications because any interruption in connectivity will negatively impact their operations. DIA delivers the guaranteed bandwidth, reliable connectivity, and symmetrical upload and download speeds required to ensure performance. In the last few ye...

  3. 06 Jun 2023  |  North America

    North American Dedicated Internet Access (DIA) Services, 2023

    Increasing Adoption of SD-WAN and Demand for High-speed Connectivity Driving Future Growth Potential of DIA Services

    This report focuses on leading service providers that offer comprehensive dedicated Internet access (DIA) services in the North American market. The report primarily analyzes service providers based on their DIA portfolios and their presence in the retail and wholesale segments. The analysis includes market trends, drivers, restraints, and revenue ...


    Special Price $2,205.00 save 10 %

  4. 05 Jun 2023  |  Global

    Internet of Things (IoT) Start-up Tracker—Payments

    Disruptive Technologies and Strategies are Enabling Contactless and Frictionless Payments

    This Internet of Things (IoT) start-up tracker focuses on the payments segment in the banking and financial services industry. It is a resource to help ecosystem participants identify solution providers with offerings that address industry challenges. It takes a close look at the IoT start-ups and niche players that can transform processes in payme...

  5. 02 Jun 2023  |  North America

    North American Data Center Colocation Services Growth Opportunities

    Enterprise Digital Transformation, Sustainability Initiatives, and Implementation of Immersive Technology Drive Future Growth Potential

    The North American data center colocation market is dynamic, rapidly growing, and provides enterprises with cost-effective and reliable solutions for their IT infrastructure needs. With the rise of enterprise digital transformation, sustainability initiatives, and implementation of immersive technology, the data center has become a critical infrast...

  6. 31 May 2023  |  Global

    Artificial Intelligence Growth Opportunities

    Advances in Generative, Multimodal, Conversational, and Edge AI Solutions to Offer New Monetization Avenues

    Artificial intelligence (AI) uses algorithms and large data sets to find underlying relationships and drive improved business outcomes. While still a nascent technology, AI is experiencing increased implementation and adoption across industries to innovate business models, drive operational efficiencies, and create strategic differentiation. Global...

  7. 31 May 2023  |  Global

    Generative Artificial Intelligence Emerges as a Globally Disruptive Technology

    Generative AI Creates Future Growth Potential across IT Applications and Services

    Generative artificial intelligence (AI) applications have captured widespread attention from enterprise and consumer segments. This technology marks an inflection point in AI adoption, with the potential to transform business models, company functions, and job roles. While enterprise adoption is still nascent, organizations are exploring the potent...

  8. 30 May 2023  |  North America

    Generative Artificial Intelligence (GenAI) Augments Human Capabilities and Possibilities

    A Journey into the World of Artificial Generation and Synthetic Creation

    Based on public data-trained models, Gen AI algorithms can generate new and creative information/data like the original content produced by humans. This phenomenon has created a massive buzz in the market, transforming how we search for information, create content, and conduct business. The latest developments in large language models and their ...

  9. 25 May 2023  |  Global

    Securing the Virtual World

    The Role of Cybersecurity in the Metaverse

    Virtual worlds or metaverses will gather different types of user data, including personal information (age, gender, name), user behavior (choices/habits), and metadata from personal communication. Engaging in a virtual environment might expose users to continuous monitoring from commercial providers, as well as hacking from bad actors. Furthermore,...

  10. 25 May 2023  |  Global

    Global Social Media Analytics Growth Opportunities

    Social Media Analytics Will Uncap Businesses’ Future Growth Potential And Transform Customer Experiences

    Social media analytics is the ability to evaluate and examine data gathered from social media platforms. Social media data includes metrics beyond likes, followers, views, clicks, and impressions. Businesses leverage social media analytics to understand customer preferences and gain competitive intelligence. Social media analytics can be predi...