Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.
The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
10 Oct 2019  |  Global
A Measurement System to Spark Companies 2 Action (C2A) – Innovation that Fuels New Deal Flow and Growth Pipelines
The Internet of Things (IoT) is a complex ecosystem that integrates Information Technology (IT) with Operational Technology (OT) to generate data that can be analysed to increase revenues and improve business productivity. The IoT has moved from the machine-to-machine (M2M) era in which monitoring an asset was the main objective to sensing, gatheri...
10 Oct 2019  |  Global
Data Drives Everything. Customer Experience is Everything
This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an original perspective on how artificial intelligence (AI) is making its way into the retail sector. Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Ten...
04 Oct 2019  |  North America
Despite Challenges, Providers and Users Push the Market Forward
Mexico is the second largest Infrastructure as a Service (IaaS) market in Latin America, behind Brazil; and is responsible for approximately 23% of the region’s market revenues in 2019, according to Frost & Sullivan estimates. However, a few characteristics specific to Mexico have hindered cloud adoption in the last couple of years—although, Fr...
04 Oct 2019  |  Latin America
Hosted/Cloud Solutions Leading Market Growth Through Innovation and Flexibility
This study examines the contact center (CC) solutions market in Latin America and the Caribbean. In the past, Frost & Sullivan has done separate studies for the contact center on-premise solutions and hosted/cloud solutions markets. However, this year both studies are combined. This study is based on extensive primary and secondary research. Some ...
03 Oct 2019  |  North America
Paradigm Shift in Mobile Networks Creates Growth Opportunities for Service Providers
While the scope of Frost & Sullivan’s 5G coverage deals with all aspects of the mobile value chain, from delivery infrastructure to innovative services and use cases, this report delves into the global 5G infrastructure market, along with the standards and specifications that are driving this new generation of wireless communication technology. 5...
27 Sep 2019  |  Global
Learn How IT Investments Drive Revenue Growth
Across industries, companies expect to increase their IT and Communications investments by 22%. Almost 100% of businesses in Europe have a digital transformation today; however, 19% believe they are behind others on their journey. This is good news for technology vendors; however, the key to success is to gain a deeper understanding of their corpor...
26 Sep 2019  |  Global
Blockchain Funding and Investment Trends– An Overview
The rising demand for faster and more secure transactions along with full transparency has made blockchain one of the fastest growing technology markets in the world. Banks and technology providers are investing heavily in R&D activity related to verifying and recording finance transactions. Also, major US technology companies such as IBM, Microsof...
26 Sep 2019  |  Global
An overview of Technology Advancements, Regional Initiatives, Regulatory Framework, and Investment Trends in Intelligent Transport Systems
Digitization across governments and society has led to the rise in demand for real-time data to help managers and citizens make more informed decisions. Cities rely on a massive network of hardware and software technologies to gather data about weather, traffic and related events efficiently and effectively. As transportation increasingly becomes m...
26 Sep 2019  |  Asia Pacific
Over the Top to Drive Short-term Growth, While Banking, Finance, and Insurance Vertical to Enable Sustained Growth
To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations and availability across Indonesia. With the extensive penetration of Internet connectivity as well as a keen focus on cybersecurity and data privacy, ...
24 Sep 2019  |  Global
Opportunities for Robotic Process Automation and Artificial Intelligence in Industrial Operations
Intelligent automation is driven by artificial intelligence (AI) technologies. In industrial operations, AI acts as the catalyst to increase the productivity in the operations. Three types of artificial technology are identified as a game-changer in industrial operations in which these technologies are digitalizing and streamlining the value chain ...