Information Technology

Information technology (IT) has been the single most instrumental factor in driving business growth across industry verticals in the last two decades. Today it has much larger implications. Organizations are under pressure to ensure that every decision they make for R&D to product development, from marketing to sales, from customer acquisition to service delivery-- there is agility, mobility and optimal customer experience.

The confluence of IT with connectivity is what will reshape our universe. The world will have least 80 billion connected devices by 2020. Hence IT morphs into Digital Transformation and is slated to disrupt just about every aspect of business; the way organizations interact with consumers and the way they discover new opportunities.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, services and changing business models, with specific focus on disruptors such as social, mobility, analytics, cloud (SMAC), cybersecurity, artificial intelligence, machine learning, big data, and IOT or the Internet of Things.

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

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This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) provides a snapshot of the emerging ICT led innovations in artificial intelligence, conversational intelligence, and computer vision. This issue focuses on the application of information and communication technologies in alleviating the challenges faced acro...

USD 950.00
26 Mar 2021  |  Global

Maintaining Brand Loyalty as Digital Channels Thrive Amidst the COVID-19 Pandemic

CX-driven Innovative Solutions Create New Growth Opportunities

Connecting with customers has become challenging with the vast number of purchasing options at their fingertips. Digital experiences such as shopping online, searching web portals for deals, checking out customer review sites, and using mobile loyalty apps are just a few digital experiences that are commonly used and enjoyed today. They can help bu...

USD 1,500.00
26 Mar 2021  |  Global

Frost Radar™: Global Cyber Threat Intelligence Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

Cyber threat intelligence (CTI) is a collection of data, information, and knowledge about past, present, and future cyberattacks. It is the cornerstone of mature cyber defense programs and a sought-after product category that allows organizations to adapt their security posture to the rapidly changing threat landscape. Information about potential a...

USD 4,950.00
25 Mar 2021  |  Global

Cyber Threat Intelligence to Power the Next Generation of Cyber Security

Software-as-a-Service Delivery Model, New Use Cases, and Expansion into Mid-market Will Drive Growth

Cyber threat intelligence (CTI) is a collection of data, information, and knowledge about past, present, and future cyberattacks. It is the cornerstone of mature cyber defense programs and a sought-after product category that allows organizations to adapt their security posture to the rapidly evolving threat landscape. Information about potential a...

USD 3,450.00
17 Mar 2021  |  Global

Cloud Drives Digital Transformation in Retail

Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

In 2020, the retail industry faced tremendous challenges, as COVID-19 caused disruptions in product supply and demand; in the labor pool; and in consumer spending. To address the challenges, retailers accelerated their digitalization strategies. The retailers best positioned to emerge stronger from COVID-19 were those that leveraged a cloud foundat...

USD 4,950.00
17 Mar 2021  |  Global

Cloud Drives Digital Transformation in Financial Services

Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

For financial institutions, the first months of 2020 were a test of operational agility. In response to COVID-19's chaos, including branch shutdowns, concerns about employee health and safety, and shifting government mandates, the financial firms best able to pivot were those that were already well into their cloud journeys. Such firms leveraged a ...

USD 4,950.00
17 Mar 2021  |  Global

Cloud Drives Digital Transformation in Manufacturing

Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

In response to the COVID-19 pandemic, manufacturers accelerated their digitalization strategies in 2020. The most successful firms leveraged a cloud foundation to boost productivity, enable collaboration among remote and frontline employees, and connect people, devices, and data via intelligent platforms. The Frost & Sullivan reveals the progress a...

USD 4,950.00

This Cyber Security Technology Opportunity Engine (TOE) provides a snapshot on emerging cyber security solutions powered by artificial intelligence and cloud-based innovations that help companies protect from threats, data breaches, phishing attacks, and defend against modern attacks residing within cloud, endpoints, and various network layers. Cy...

USD 950.00
11 Mar 2021  |  Global

State of the Global Video Conferencing Devices Market, Forecast to 2025

Hybrid Work and Growing Number of Meeting Spaces Propel Adoption

The $2.75 billion global video conferencing devices market represents a secular growth opportunity driven by the long term, sustainable demand for video meetings to connect remote workers and geographically dispersed teams. Growth in 2020 was primarily driven by adoption from remote workers, digital healthcare and online education. As travel and pr...

USD 6,000.00
01 Mar 2021  |  Global

Silver Linings in a Pandemic-Humanization of Agents and Customers Creating Opportunities for Growth

Key Takeaways from Customer Contact Virtual—A Frost & Sullivan Executive MindXchange

Agents are the front lines in handling customer emotions. Often when customers call, they have already exhausted poorly designed self-service options and are in a state of frustration by the time the agent takes the call. The COVID-19 pandemic has accelerated the need for work-at-home agent (WAHA) models and self-service to assist with rising call ...

USD 950.00

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