Enterprise awareness and adoption of artificial intelligence (AI) have accelerated significantly worldwide. Advances in AI technologies, combined with increased accessibility, are enabling businesses to integrate AI seamlessly into their operations. Nearly 90% of IT and business decision-makers recognize AI and machine learning as critical to achieving their business objectives. AI deployments are expanding across all business functions, moving beyond isolated use cases to enterprise-wide implementation. Organizations are increasingly leveraging AI as a strategic enabler, ensuring its integration aligns with broader business objectives and drives cohesive digital transformation.

In this study, Frost & Sullivan presents the survey's key findings about the state of adoption of AI. Respondents were drawn from senior IT decision makers across multiple verticals, including financial services, healthcare, retail, government, technology, and manufacturing. The major themes explored in the survey include the current state of AI deployment, key organizational goals of AI implementation, the demand for specific AI-related technologies, and the main AI deployment models. The analysis also gives readers an understanding of the prominent AI-related technologies that enterprises are adopting.

Frost & Sullivan separately interviewed technology vendors and service providers to obtain a view about AI priorities to help end users understand the benefits and challenges of AI (as cited by peers).

Author: Kiran Kumar Vijaya Kumar