Next Generation 911: The Future of Public Safety—Forecast to 2027

Next Generation 911: The Future of Public Safety—Forecast to 2027

Transformative Mega Trends Drive Urgency to Upgrade Legacy 911 Systems

RELEASE DATE
28-Jun-2023
REGION
North America
Deliverable Type
Market Research
Research Code: K8C4-01-00-00-00
SKU: TE04147-NA-MT_27819
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$7,500.00
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$7,500.00
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Description

NG911 represents an industry transformation that proactively enhances public safety by acknowledging and catering to the rapidly evolving demands, products, lifestyles, and technologies of citizens. In contrast to the legacy voice-centric enhanced 9-1-1 (E9-1-1) network, NG911 supports a more diverse set of internet protocol (IP)-based communications that will enhance the speed, accuracy, and preparation of first responders. More specifically, NG911 introduces an array of innovative features and functionality that will significantly expand public safety capabilities and allow end users to efficiently relay text, data, video, and IP-based voice calls in emergency situations.

The proliferation of the Internet of Things (IoT), smart cities, connected vehicles, and wearables will trigger new growth opportunities for NG911 systems that can source, manage, and monetize connected data sources to enhance incidence intelligence and situational awareness for first responders. Machine Learning (ML) and artificial intelligence (AI) solutions will be critical to manage, organize, and analyze the massive amounts of new data sources now enabled with NG911. The ability to determine “what is relevant” versus “what is noise” in the context of an emergency event will be essential in order to optimize outcomes. Moreover, recent advancements in cloud based platforms for Next Gen Core Services (NGCS), call handling equipment (CHE), Geographical Information Systems (GIS) and Public Safety Answering Point (PSAP) operational solutions have reduced costs and accelerated innovation in NG911 systems.

In this study Frost & Sullivan outlines the NG911 vision and its progress; analyzes key industry trends and market dynamics; identifies key market participants in the NG911 ecosystem and maps out where they reside on the NG911 value chain; provides an overview of an i3-compliant NG911 system; analyzes partnerships between ecosystem participants; provides market metrics and forecasts for NG911 penetration and revenues (2022–2027); and provides market share for NG911 primary contract holders, Next Gen Core Services (NGCS) providers, and Call Handling Equipment (CHE) providers.

Author: Brent Iadarola

RESEARCH: INFOGRAPHIC

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Table of Contents

NG911 Growth Environment

NG911 Growth Environment (continued)

NG911 Growth Environment (continued)

Why is it Increasingly Difficult to Grow?

The Strategic Imperative 8™

The Impact of the Top Strategic Imperatives in Public Safety Industry

Strategic Imperative: Transformative Mega Trends

Strategic Imperative: Transformative Mega Trends (continued)

Strategic Imperative: Transformative Mega Trends (continued)

Strategic Imperative: Transformative Mega Trends (continued)

NG911 High-level Objectives

The Next Generation of Public Safety

The Evolution of Traditional 911 to NG911

NG911 Technical Discussion: The Various ‘Flavors’ of NG911

Overview of an i3-compliant NG911 System

Scope of Analysis

The NG911 Ecosystem

Segmentation & Definitions

Company Segmentation

Growth Metrics

Growth Driver

Growth Restraints

NG911 Revenue Forecast Elements

Revenue Forecast

Funding—Trends & Opportunities

Revenue Forecast by Segment

Revenue Forecasts Analysis

Growth Opportunity Analysis—Primary NG911 Service Providers

Competitive Environment

Market Dynamics

Market Metrics—Forecast Considerations

Market Penetration Forecast

Market Penetration Analysis

US Market Penetration—Closed NG911 Contracts by State (2022)

Key Considerations in a NG911 Award

Market Share

A Word on California’s Unique NG911 Deployment Model

Market Share Analysis

Market Share Analysis (continued)

Notable Awards, Acquisitions, and Partnerships

Growth Opportunity Analysis—NGCS

Competitive Environment

Growth Metrics

Market Share

Market Share Analysis

Revenue Forecast

Market Discussion

Growth Opportunity Analysis—CHE

Competitive Environment

Growth Metrics

Market Share

Market Share Analysis

Revenue Forecast

Market Discussion

Growth Opportunity Analysis—GIS

Competitive Environment

Growth Metrics

NG911 GIS Market Penetration Forecast

Revenue Forecast

Market Discussion

Growth Opportunity Analysis—PSAP Operational Solutions

Competitive Environment

Growth Metrics

Revenue Forecast

Market Discussion

Growth Opportunity 1: NG911 Primary Service Providers

Growth Opportunity 1: NG911 Primary Service Providers (continued)

Growth Opportunity 2: NGCS Providers

Growth Opportunity 2: NGCS Providers (continued)

Growth Opportunity 3: CHE Providers

Growth Opportunity 3: CHE Providers (continued)

Growth Opportunity 4: GIS Providers

Growth Opportunity 4: GIS Providers (continued)

Growth Opportunity 5: PSAP Operational Solutions

Growth Opportunity 5: PSAP Operational Solutions (continued)

List of Acronyms

Your Next Steps

Why Frost, Why Now?

Growth Opportunities Fuel the Growth Pipeline Engine™

List of Exhibits

List of Exhibits (continued)

Legal Disclaimer

NG911 represents an industry transformation that proactively enhances public safety by acknowledging and catering to the rapidly evolving demands, products, lifestyles, and technologies of citizens. In contrast to the legacy voice-centric enhanced 9-1-1 (E9-1-1) network, NG911 supports a more diverse set of internet protocol (IP)-based communications that will enhance the speed, accuracy, and preparation of first responders. More specifically, NG911 introduces an array of innovative features and functionality that will significantly expand public safety capabilities and allow end users to efficiently relay text, data, video, and IP-based voice calls in emergency situations. The proliferation of the Internet of Things (IoT), smart cities, connected vehicles, and wearables will trigger new growth opportunities for NG911 systems that can source, manage, and monetize connected data sources to enhance incidence intelligence and situational awareness for first responders. Machine Learning (ML) and artificial intelligence (AI) solutions will be critical to manage, organize, and analyze the massive amounts of new data sources now enabled with NG911. The ability to determine “what is relevant” versus “what is noise” in the context of an emergency event will be essential in order to optimize outcomes. Moreover, recent advancements in cloud based platforms for Next Gen Core Services (NGCS), call handling equipment (CHE), Geographical Information Systems (GIS) and Public Safety Answering Point (PSAP) operational solutions have reduced costs and accelerated innovation in NG911 systems. In this study Frost & Sullivan outlines the NG911 vision and its progress; analyzes key industry trends and market dynamics; identifies key market participants in the NG911 ecosystem and maps out where they reside on the NG911 value chain; provides an overview of an i3-compliant NG911 system; analyzes partnerships between ecosystem participants; provides market metrics and forecasts for NG911 penetration and revenues (2022–2027); and provides market share for NG911 primary contract holders, Next Gen Core Services (NGCS) providers, and Call Handling Equipment (CHE) providers. Author: Brent Iadarola
More Information
Deliverable Type Market Research
Author Brent Iadarola
Industries Telecom
No Index No
Is Prebook No
Keyword 1 the public safety
Keyword 2 next gen 911
Keyword 3 next generation 911 system
Podcast No
WIP Number K8C4-01-00-00-00